fix problems on Just Dance Now [iphone]

—— Run into issues on Just Dance Now? Get help pending when official support gets back to you!

Just Dance Now

Info:

company: Ubisoft

: https://ubisoft-mobile.helpshift.com

: www.justdancenow.com

Chat with our AI-based Just Dance Now Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Coin system limits song access

Fix: To manage the limitations of the coin system, consider planning your gameplay sessions around the songs you want to access. Focus on earning... »»

Long wait time for coins

Fix: To reduce the wait time for coins, log in daily to collect any available bonuses or rewards. Some games offer daily login bonuses that can h... »»

Gameplay issue

No free songs available

Fix: While there may not be free songs available, you can maximize your enjoyment by focusing on the songs that you can access with the coins you... »»

Limited song selection

Fix: To cope with limited song selection, explore the app regularly for updates, as new songs may be added periodically. Follow the app's social... »»

Issues with multiplayer functionality

Fix: To troubleshoot multiplayer issues, ensure that all players are connected to the same Wi-Fi network. This is crucial for smooth multiplayer... »»

Lack of K-pop songs

Fix: To cope with the lack of K-pop songs, consider reaching out to the community to find out if there are any unofficial playlists or recommenda... »»

Loading issue

Coins lost if dance fails to load

Fix: To prevent losing coins due to loading issues, ensure that your internet connection is stable before starting a dance session. You can test... »»

Glitches issue

Inconsistent movement detection

Fix: To improve movement detection, ensure that you have enough space to dance and that your device's camera is unobstructed. Clear any clutter i... »»

Syncing issue

Difficulty syncing accounts across devices

Fix: To ensure your accounts sync properly, make sure you are logged into the same account on all devices. Check your account settings to confirm... »»

Customization issue

No playlist or shuffle options

Fix: While the app may not have built-in playlist or shuffle options, you can create a manual playlist by noting down your favorite songs and sel... »»

Inability to customize song filters

Fix: While you may not be able to customize song filters, you can create a manual list of your favorite songs and keep it handy for quick access... »»

Search issue

Inability to filter songs by genre or artist

Fix: To work around the lack of filtering options, you can create a list of your favorite songs by genre or artist and keep it handy. This will h... »»

Payments issue

Problems accessing VIP features after payment

Fix: If you encounter issues accessing VIP features, first check your account settings to confirm that your payment was processed successfully. L... »»

Audio issue

Audio issues during songs

Fix: To resolve audio issues, check your device's volume settings and ensure that the app is not muted. Also, try restarting the app to see if th... »»

Freezing issue

App freezes on loading screen

Fix: If the app freezes on the loading screen, try clearing the app's cache. Go to your device's settings, find the app, and select the option to... »»

Storage issue

Limited coin storage capacity

Fix: To manage limited coin storage, regularly check your coin balance and spend coins on songs or features before reaching the maximum limit. Th... »»

Network issue

Poor connection stability

Fix: To improve connection stability, ensure that you are using a strong Wi-Fi signal. If possible, move closer to your router or consider using... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.1%

Bad experience

9.2%

Neutral

3.7%

~ from our NLP analysis of 61,000 combined software ratings.

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Private Data Just Dance Now collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Diagnostics

Cost of Subscriptions

1 month: $3.99 All songs for 30 days
1 month!!..: $5.99 All songs for 30 days
VIP Subscription: $4.99 VIP Subscription
1 day!!: $5.95 Gives unlimited access to all songs for 1day!
1 year!!..: $24.99 All songs for 365 days
1 day: $2.99 Gives unlimited access to all songs for 1 day
1 year: $24.99 All songs for 365 days
1 month!!: $7.49 All songs for 30 days!
3 months: $9.99 All songs for 90 days
7 day free trial: $3.99 Enjoy the VIP experience for 7 days for free!