fix problems on MotionPortrait [iphone]

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—— Run into issues on MotionPortrait? Get help pending when official support gets back to you!

MotionPortrait
Info:
company: MotionPortrait, Inc.
: http://www.motionportrait.com/apps/
: www.motionportrait.com
Chat with our AI-based MotionPortrait Support
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Bugs issue

facial movement errors

Fix: 1. Ensure that your face is well-lit and clearly visible to the camera when recording. 2. Try adjusting the distance between your face and... ⇲

random mouth movement

Fix: 1. Ensure that your mouth is clearly visible and not obstructed during recording. 2. Record in a stable environment without sudden movement... ⇲

inability to save motion pictures

Fix: 1. Check your iPhone's storage space to ensure there is enough room to save new files. Go to Settings > General > iPhone Storage. 2. Restar... ⇲

teeth movement problems

Fix: 1. Ensure that your mouth is clearly visible and not obstructed during recording. 2. Record in a stable environment without sudden movement... ⇲

eye and mouth repositioning issues

Fix: 1. Ensure that your face is well-lit and clearly visible to the camera when recording. 2. Adjust the distance between your face and the cam... ⇲
 
Audio issue

limited voice recording length

Fix: 1. Check the app settings to see if there is an option to increase the voice recording length. 2. Record your voice in shorter segments and... ⇲

sound issues

Fix: 1. Check the volume settings on your iPhone and ensure that the app is not muted. 2. Test the sound by playing other audio files on your de... ⇲
 
Camera issue

eye detection issues

Fix: 1. Ensure that your eyes are clearly visible and not obstructed by hair or glasses during recording. 2. Adjust the lighting to reduce shado... ⇲
 
Crashes issue

MotionPortrait crashes during saving

Fix: 1. Free up storage space on your iPhone by deleting unnecessary files or apps. Go to Settings > General > iPhone Storage to manage your stor... ⇲
 
UI issue

sensitivity to touch

Fix: 1. Adjust the touch sensitivity settings on your iPhone by going to Settings > Accessibility > Touch and modifying the settings as needed.... ⇲
 
Security issue

malware concerns

Fix: 1. Ensure that you have a reputable antivirus app installed on your iPhone to scan for any potential malware. 2. Regularly update your iPho... ⇲
 
Video issue

black bars on exports

Fix: 1. Check the aspect ratio settings in the app before exporting. Ensure that it matches the desired output format. 2. Try adjusting the fram... ⇲

image distortion when blinking

Fix: 1. Ensure that your eyes are clearly visible and not obstructed during recording. 2. Record in a stable environment without sudden movement... ⇲
 
Compatibility issue

inconvenient for glasses wearers

Fix: 1. Try adjusting the position of your glasses or removing them during recording to see if it improves tracking. 2. Experiment with differen... ⇲
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 what users are saying
Good experience
51.9%

Bad experience
36.3%

Neutral
11.9%

~ from our NLP analysis of 135 combined software ratings.

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 Private Data MotionPortrait collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.