fix problems on Work [iphone]

​

—— Run into issues on Work? Get help pending when official support gets back to you!

Workforce Tools
Info:
company: The Home Depot, Inc.
: https://homedepot.az1.qualtrics.com/jfe/form/SV_cIVNIpbvs2edIUK?Q_TS_ID=TS_9c9Bue2XX3TYvs2&Q_TS_RS=Self&Q_EE_ANON=1&_=1
Chat with our AI-based Work Support
   Hello! How can I assist you?  

characters left:
 
Notifications issue

Notifications for schedule changes are missing

Fix: Check your notification settings. Go to Settings > Notifications > Workforce Tools and ensure that notifications are enabled. Also, check if... ⇲
 
Login issue

Inconsistent login requirements

Fix: Ensure you are using the correct login credentials. Double-check your username and password for any typos or errors. OR Reset your passwo... ⇲

Redundant password entry required

Fix: Enable 'Remember Me' or 'Stay Logged In' options if available during login to reduce the frequency of password entry. OR Consider using a... ⇲
 
Crashes issue

Work crashes or is unavailable

Fix: Update the app. Go to the App Store, search for Workforce Tools, and check if there is an update available. Keeping the app updated can fix... ⇲
 
UI issue

Limited visibility of past schedules

Fix: Check if the app has a history or archive feature. Navigate through the app settings to see if you can access past schedules. OR Take scr... ⇲

Clunky calendar format

Fix: Try using the app in landscape mode if available, as it may provide a better view of the calendar. OR Export your schedule to a different... ⇲

Inability to view occurrences directly in the app

Fix: Check if there is a specific section in the app for occurrences. Navigate through the app's menus to find this information. OR Keep a per... ⇲

Lack of detailed shift information when offering shifts

Fix: Request more detailed information from your supervisor or HR regarding shifts offered. This can help clarify any uncertainties. OR Use a... ⇲
 
Customization issue

Cannot request partial days off

Fix: Submit a full day off request and include a note specifying the partial day you need off. This can help communicate your needs to your super... ⇲

No option to add notes for time off requests

Fix: Use the email feature to send a detailed request for time off, including any notes you wish to add. OR Keep a personal record of your tim... ⇲
 
Updates issue

Slow app updates

Fix: Check your internet connection. A slow connection can delay updates. Ensure you are on a stable Wi-Fi network. OR Manually check for upda... ⇲

Work performance degrades after updates

Fix: Clear the app's cache after an update. Go to Settings > General > iPhone Storage > Workforce Tools, then offload the app and reinstall it to... ⇲
 
Messages issue

Error messages when scheduling time off

Fix: Double-check the dates and times you are entering for any conflicts or errors. Ensure you are following the app's guidelines for time off re... ⇲
 
Settings issue

Issues with lunch hour preferences not being honored

Fix: Document your lunch preferences and communicate them directly to your supervisor or HR to ensure they are aware of your needs. OR If the... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
96.1%

Neutral
2.7%

Bad experience
1.2%

~ from our NLP analysis of 119,535 combined software ratings.

 Switch to these Alternatives:
Talview Candidate
Alight Mobile
Me@Walmart
Blue Yonder Workforce
ONE@Work (formerly Even)
Money Network Mobile App
swipejobs
Staffmark Group WorkNOW
EarnIn: Make Every Day Payday
randstad: jobs for workers

 Private Data Work collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics