fix problems on Simply Knitting Magazine [iphone]

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—— Run into issues on Simply Knitting Magazine? Get help pending when official support gets back to you!

Simply Knitting Magazine
Info:
company: Our Media Limited
: https://www.ourmediaapps.co.uk/apps-faqs/
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Crashes issue

Simply Knitting Magazine crashes frequently

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Simply Knitting, and check for updates. Updating can... ⇲

Simply Knitting Magazine requires hard resets to function

Fix: If the app frequently requires hard resets, check for any available updates in the App Store. Updating can fix bugs that cause instability.... ⇲
 
Downloads issue

Inability to download purchased issues

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the downloa... ⇲

Special editions disappear from app

Fix: Check the 'Special Editions' section in the app to see if they are still listed. If not, try logging out and back in to refresh your content... ⇲

Inability to print multiple pages to PDF

Fix: To print to PDF, try using the 'Share' feature within the app. Select the pages you want to print and choose 'Print' or 'Save as PDF' if ava... ⇲

Purchased special edition never downloaded

Fix: Check your internet connection and try to download the special edition again from the 'Purchased' section of the app. OR If the download... ⇲
 
Updates issue

Lost access to back issues after update

Fix: Check if the back issues are still listed under your account. Go to the 'Library' or 'Purchased' section to see if they are available. If no... ⇲

Endless update loop prevents access

Fix: If the app is stuck in an update loop, try restarting your iPhone. This can help clear any temporary glitches causing the issue. OR If th... ⇲
 
Registration issue

Requires registration to access previous purchases

Fix: If you are prompted to register, ensure you are using the same email address associated with your previous purchases. This is crucial for ac... ⇲
 
Account issue

Difficulties in unsubscribing

Fix: To unsubscribe, go to your account settings within the app. Look for subscription management options and follow the prompts to cancel your s... ⇲

Previous purchases removed after support contact

Fix: Log out of the app and log back in to refresh your purchases. This can sometimes restore access to previously purchased content. OR If th... ⇲
 
Support issue

Support response is inadequate

Fix: Check the app's FAQ section for common issues and solutions. This can often provide quicker answers than waiting for support. OR If you n... ⇲
 
Syncing issue

Simply Knitting Magazine fails to sync purchases

Fix: Ensure you are logged into the same account on all devices. Syncing issues often arise from using different accounts. OR Try refreshing t... ⇲
 
Login issue

Simply Knitting Magazine navigation issues with Gather sign-in

Fix: Ensure you are using the correct login credentials for Gather. Double-check your username and password for accuracy. OR If you continue t... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.1%

Bad experience
16.2%

Neutral
1.7%

~ from our NLP analysis of 117 combined software ratings.

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 Private Data Simply Knitting Magazine collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Simply Knitting subscription: $6.49 Subscription to Simply Knitting magazine
  2. 3-Month Subscription: $16.99 Save 23% on the single issue price
  3. 12-Month Subscription: $60.99 Get instant access to the latest issue
  4. January 2015: $4.99 The January 2015 issue of Simply Knitting
  5. February 2016: $4.99 February 2016 issue of Simply Knitting
  6. Simply Knitting subscription: $61.99 Subscription to Simply Knitting magazine
  7. Complete Your Collection: $69.99 Own every in-app back issue for one set-price
  8. 3-Month Subscription: $16.99 Save 23% on the single issue price
  9. May 2015: $4.99 The Spring 2015 issue of Simlpy Knitting
  10. 12-Month Subscription Bundle: $60.99 Includes a year's worth of back issues