fix problems on Translation Headset [iphone]

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—— Run into issues on Translation Headset? Get help pending when official support gets back to you!

Translation Headset
Info:
company: Shenzhen Sealea Technology Co.,Ltd
: http://www.sealea.cn
: www.sealea.cn
Chat with our AI-based Translation Headset Support
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Battery issue

Turns off when charged

Fix: Check the charging cable and adapter for any damage. If they are damaged, replace them with a compatible charger to ensure proper charging.... ⇲
 
Bugs issue

Translation Headset does not work

Fix: Ensure that the app is updated to the latest version. Go to the App Store, search for the app, and check for any available updates. Install... ⇲

Credits diminish without functionality

Fix: Review the app's settings to see if there are any options to manage or monitor your credits. This may help you understand how they are being... ⇲
 
Support issue

Lacks clear instructions

Fix: Look for online resources such as video tutorials or user forums that may provide additional guidance on using the headset effectively. OR... ⇲
 
Audio issue

Inability to hear translations

Fix: Check the volume settings on both the headset and your connected device. Ensure that the volume is turned up and not muted. OR Try discon... ⇲
 
Compatibility issue

Not compatible with iOS

Fix: Check if there are any updates available for your iOS device. Sometimes, compatibility issues can be resolved with the latest software updat... ⇲
 
Payments issue

Charges without user consent

Fix: Check the app settings to see if there is an option to disable automatic charging or in-app purchases. Adjust these settings to prevent unwa... ⇲

High cost compared to human translators

Fix: Consider using the headset for quick translations in situations where human translators are not available, such as travel or casual conversa... ⇲
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 what users are saying
Good experience
62.5%

Bad experience
37.5%

Neutral
0.0%

~ from our NLP analysis of 40 combined software ratings.

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 Private Data Translation Headset collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1 year translation VIP: $8.99 Includes 1 year translation VIP
  2. 7-day translation VIP: $0.99 Includes 7-day translation VIP
  3. 1 month translation VIP: $1.99 Includes 1 month translation VIP
  4. Permanent translation of VIP: $25.99 Contains permanent translation VIP