fix problems on SkyHop Crew [iphone]

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—— Run into issues on SkyHop Crew? Get help pending when official support gets back to you!

SkyHop Crew
Info:
company: Skyhop Technologies
: http://skyhoptechnologies.com
: skyhoptechnologies.com
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Audio issue

Call driver function often fails

Fix: Check your phone's settings to ensure that the SkyHop Crew app has permission to make calls. Go to Settings > Privacy > Contacts and ensure... ⇲

Voicemail for drivers is full

Fix: Encourage drivers to regularly check and clear their voicemail to ensure they can receive new messages. This can be done by calling their vo... ⇲
 
Network issue

Drivers do not receive pickup requests

Fix: Ensure that both the driver and the app user have a stable internet connection. If either party has connectivity issues, it may prevent requ... ⇲

Inaccurate vehicle location

Fix: Check if the vehicle's GPS device is functioning properly. If the vehicle has a separate GPS system, ensure it is turned on and has a clear... ⇲
 
Crashes issue

SkyHop Crew crashes when messaging driver or dispatch

Fix: Try closing all other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPh... ⇲

SkyHop Crew quits when entering city and flight number

Fix: Ensure that you are entering the correct format for the city and flight number. Sometimes, incorrect input can cause the app to crash. Doubl... ⇲
 
Messages issue

Old flag messages cannot be removed

Fix: Try logging out of the app and logging back in. This can sometimes refresh the app's data and allow you to remove old messages. OR If log... ⇲
 
Login issue

SkyHop Crew does not allow sign in

Fix: Double-check your login credentials for any typos. Ensure that you are using the correct email and password combination. If you have forgott... ⇲
 
Bugs issue

Drivers are rarely on time

Fix: Encourage drivers to set reminders or alarms to help them stay on schedule. This can be a simple yet effective way to improve punctuality.... ⇲

Invalid airport code error message

Fix: Ensure that you are entering the correct airport code. Refer to a reliable source for valid airport codes to avoid errors. OR If you are... ⇲
 
Support issue

Contact section is non-functional

Fix: Try restarting the app to see if the contact section becomes functional again. Sometimes, a simple restart can resolve temporary glitches.... ⇲
 
Slow issue

SkyHop Crew is slow and buggy

Fix: Close any unnecessary apps running in the background to free up system resources. This can help improve the performance of the SkyHop Crew a... ⇲
 
Registration issue

No option to set up an account

Fix: Check if you are using the latest version of the app. If not, update it from the App Store, as account setup features may be included in new... ⇲
 
UI issue

SkyHop Crew only shows driver's name

Fix: Check the app settings to see if there are options to display additional driver information. Sometimes, user preferences can limit the infor... ⇲
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 what users are saying
Bad experience
76.1%

Good experience
17.4%

Neutral
6.5%

~ from our NLP analysis of 46 combined software ratings.

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 Private Data SkyHop Crew collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics