—— Run into issues on Selflane? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection to ensure it is stable. If the connection is weak, the app may not be able to update the order status. Try sw... ⇲
Fix: Ensure that location services are enabled for the Selflane app. Go to your iPhone's Settings > Privacy > Location Services, and make sure Se... ⇲
Fix: Check for any notifications or messages from the app regarding delays. Sometimes, external factors like traffic or weather can affect delive... ⇲
Fix: When placing an order, select a delivery time that allows for the food to be prepared and delivered promptly. Avoid peak hours to minimize w... ⇲
Fix: Restart your iPhone to clear any temporary glitches that may be affecting the app's performance. OR Check for app updates in the App Stor... ⇲
Fix: Review the payment options available in the app. Make sure you have selected the correct payment method and that your payment information is... ⇲
Fix: Before confirming your order, review the breakdown of costs provided in the app. This should include any additional fees. OR If fees are... ⇲
Fix: Check if there are any updates or notifications in the app regarding your order. Sometimes, the app may provide updates in a different secti... ⇲
Fix: Ensure that notifications are enabled for the Selflane app in your iPhone's Settings > Notifications. This will help you receive updates as... ⇲
Fix: Look for a 'Help' or 'Support' section within the app where you can find FAQs or contact options. Often, there are chatbots or email options... ⇲
Fix: Look for a 'Help' or 'Contact Us' section in the app where you can submit feedback or report issues. OR If there is no direct reporting f... ⇲
Fix: Check the app's order history section to see if there is an option to cancel pending orders. This is often found in the details of the order... ⇲
Fix: Check for any available updates for the app in the App Store. Developers often release updates to improve the interface and user experience.... ⇲
Fix: Ensure that you are using the correct keywords when searching. Try using different terms or phrases related to your desired food or restaura... ⇲
Fix: Look for a comments or notes section during the checkout process where you can add special instructions for the delivery. OR If there is... ⇲
Fix: Create a list of your favorite orders manually in a notes app on your phone for quick reference when ordering. OR Check if the app has a... ⇲
Fix: If you suspect a driver is fake, take note of their details and report them through the app's support or feedback section, if available. O... ⇲
Fix: Check the app during different times of the day to see if service availability changes. This can help you plan your orders better. OR Con... ⇲
Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app. OR If the probl... ⇲