fix problems on VOGACLOSET [iphone]

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—— Run into issues on VOGACLOSET? Get help pending when official support gets back to you!

VOGACLOSET - فوغا كلوسيت
Info:
company: VogaCloset Limited
: https://vogacloset.com/contacts
Chat with our AI-based VOGACLOSET Support
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Support issue

Slow response time from customer service

Fix: Set up an FAQ section within the app that addresses common customer inquiries, which can reduce the volume of requests and improve response... ⇲

Unresponsive customer service for returns

Fix: Create a dedicated returns section in the app that outlines the return process clearly, including timelines and steps to follow, which can h... ⇲
 
Payments issue

Order tracking issues with Apple Pay

Fix: Ensure that the app is updated to the latest version, as updates often fix bugs related to payment and order tracking. Users should check fo... ⇲
 
Loading issue

Long delivery times

Fix: Communicate estimated delivery times clearly at the point of purchase, so users are aware of what to expect. This can help manage customer e... ⇲

Items took too long to arrive

Fix: Provide users with real-time updates on their order status, including estimated delivery times, to keep them informed throughout the shippin... ⇲
 
Bugs issue

Poor quality of clothing

Fix: Implement a quality control process that includes thorough inspections of items before they are shipped to customers, ensuring that only hig... ⇲

Items not as described

Fix: Enhance product descriptions with detailed information, including fabric type, care instructions, and multiple images from different angles... ⇲

See-through leggings

Fix: Enhance product descriptions to include information about the opacity of leggings, helping users make informed choices based on their prefer... ⇲

Poor material quality

Fix: Source materials from reputable suppliers and conduct quality checks to ensure that the clothing meets a certain standard before being sold.... ⇲

Inconsistent sizing

Fix: Standardize sizing across all products and provide a clear size chart that includes measurements for each size to help users choose the righ... ⇲
 
UI issue

Difficult app navigation

Fix: Conduct user testing to identify pain points in the app's navigation and make necessary adjustments based on user feedback to improve the ov... ⇲

No pictures for order tracking

Fix: Implement a feature that allows users to view images of their items as they are processed and shipped, providing a visual update on their or... ⇲

Frustrating wishlist and shopping bag experience

Fix: Redesign the wishlist and shopping bag interface to make it more user-friendly, allowing for easier navigation and management of items. OR... ⇲
 
Settings issue

Technical difficulties with country selection

Fix: Ensure that the app is regularly updated to fix bugs related to country selection. Users should check for updates in the App Store. OR Pr... ⇲
 
Messages issue

Missing order confirmation

Fix: Implement a system that automatically sends confirmation emails or notifications once an order is placed, ensuring users receive immediate c... ⇲
 
Performance issue

VOGACLOSET performance issues

Fix: Regularly clear the app's cache and data to improve performance. Users can do this by going to their device settings, selecting the app, and... ⇲
 
Search issue

Difficult to find full suits

Fix: Implement a dedicated section for full suits within the app, making it easier for users to browse and find what they are looking for. OR... ⇲
 
Customization issue

Expensive compared to local markets

Fix: Offer periodic sales or discounts to make items more competitive with local market prices, which can attract more customers. OR Introduce... ⇲
 
Slow issue

Slow app

Fix: Regularly update the app to fix bugs and improve performance. Users should check for updates in the App Store and install them as they becom... ⇲
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 what users are saying
Good experience
87.1%

Bad experience
8.8%

Neutral
4.1%

~ from our NLP analysis of 65,069 combined software ratings.

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 Private Data VOGACLOSET collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics