fix problems on MySanté [iphone]

—— Run into issues on MySanté ? Get help pending when official support gets back to you!

MySanté by Aon

Info:

company: Aon France

: https://monportailsante.aon.fr/aonadp/

: monportailsante.aon.fr

Chat with our AI-based MySanté Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

app freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... »»

slow loading times

Fix: 1. Clear app cache: Go to Settings > MySanté and look for an option to clear cache or data. This can help improve loading times by removing... »»

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for updates for MySanté. Developers often release updates to fix bugs that cause crashes. 2... »»

Downloads issue

limited offline functionality

Fix: 1. Download content in advance: If the app allows, download any necessary content while connected to Wi-Fi so you can access it offline late... »»

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if MySanté has a help or FAQ section within the app that can provide answers to common issues. 2. Search onlin... »»

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > MySanté and ensure that notifications are enabled and set to your preferenc... »»

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's layout and features. Look for a tutorial or help section that may... »»

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app's settings to see if there are any hidden customization options that you may have overlooked. 2. Use alte... »»

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for MySanté to save battery life. 2. Redu... »»

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for MySanté. If not, consider upgrading your device if possi... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.5%

Neutral

4.5%

Bad experience

0.0%

~ from our NLP analysis of 22 combined software ratings.

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Private Data MySanté collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics