—— Run into issues on Honda My Generator? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To set up the Honda My Generator app successfully, ensure that the generator is turned off before starting the setup process. Open the app a... ⇲
Fix: After an update, if you experience Bluetooth connection issues, first try restarting both your iPhone and the generator. This can help refre... ⇲
Fix: If the app fails to boot, try force-closing the app. On your iPhone, swipe up from the bottom of the screen (or double-click the Home button... ⇲
Fix: If the power output is not displayed, ensure that the generator is running and properly connected to the app. Check the Bluetooth connection... ⇲
Fix: If the app does not support landscape mode, try using the app in portrait mode and adjusting your iPhone's orientation to see if it provides... ⇲
Fix: To minimize random disconnections, ensure that your iPhone's Bluetooth is functioning properly. Go to Settings > Bluetooth and toggle it off... ⇲
Fix: If you cannot start the generator from the app after it has been inactive, try manually starting the generator first. Once it is running, re... ⇲
Fix: If the app does not scan or accept the serial number, ensure that you are entering the serial number correctly, as it is case-sensitive. Dou... ⇲
Fix: For users with older generator models, check the app's compatibility list in the app description or settings. If your model is not fully sup... ⇲
Fix: To manage maintenance reminders, check the app settings for notification preferences. You may be able to adjust the frequency or turn off sp... ⇲
Fix: If fuel consumption tracking is not available, consider manually tracking your fuel usage by noting the hours of operation and the amount of... ⇲
Fix: If the app does not have a timed shutdown feature, consider using a programmable timer or smart plug that can be set to turn off the generat... ⇲