fix problems on ResQ Medical [iphone]

—— Run into issues on ResQ Medical? Get help pending when official support gets back to you!

ResQ Medical

Info:

company: ResQ Medical

: https://resqmedicalhelp.freshdesk.com/support/tickets/new

: www.resqmedical.com

Chat with our AI-based ResQ Medical Support

🛠️ Common ResQ Medical Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Logs hours at home despite home address added

Fix: Check the app's settings to ensure that your home address is correctly entered. Go to the settings menu, find the location settings, and ver... ⇲

No option to delete logs from specific work zones

Fix: Check if there is an option in the app to manage or edit logs. Look for a 'History' or 'Logs' section in the app where you can view your ent... ⇲

Bugs issue

Does not recognize work zones

Fix: Ensure that the work zones are set up correctly in the app. Go to the work zone settings and verify that the zones are defined with accurate... ⇲

Fails to track hours

Fix: Restart the app to see if it resolves the tracking issue. Close the app completely by swiping it away in the app switcher, then reopen it an... ⇲

Regularly does not work

Fix: Try uninstalling and reinstalling the app. This can clear any corrupted data and reset the app to its default state, which may resolve funct... ⇲

Poor location tracking

Fix: Ensure that your iPhone's GPS is functioning properly. Test it with other location-based apps to see if they also have issues. If they do, y... ⇲

Features issue

Cannot enter hours manually

Fix: Look for a manual entry option in the app. This may be located in the 'Logs' or 'Hours' section. If you cannot find it, check the app's help... ⇲

Privacy issue

Invasion of personal privacy

Fix: Review the app's privacy settings to limit the data it collects. Go to Settings > Privacy and adjust the permissions for location tracking a... ⇲

UI issue

User interface not user friendly

Fix: Familiarize yourself with the app by exploring all menus and options. Sometimes, spending a little time navigating can help you understand t... ⇲

Settings issue

Incorrectly set up work zones

Fix: Double-check the parameters for your work zones. Go to the work zone settings and ensure that the boundaries are set correctly. Adjust the r... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

81.1%

Bad experience

16.1%

Neutral

2.8%

~ from our NLP analysis of 180 combined software ratings.

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Private Data ResQ Medical collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics