fix problems on Private & Secure VPN [iphone]

—— Run into issues on Private & Secure VPN? Get help pending when official support gets back to you!

Private & Secure VPN: TorGuard

Info:

company: VPNetworks LLC

: https://torguard.net/submitticket.php

: torguard.net

Chat with our AI-based Private & Secure VPN Support

🛠️ Common Private & Secure VPN Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Private & Secure VPN freezes while connecting

Fix: 1. Restart the app: Close the TorGuard app completely by swiping it away from the app switcher. Then, reopen the app and try connecting agai... ⇲

Limited country servers on mobile app

Fix: 1. Check server availability: Open the TorGuard app and navigate to the server list. Ensure you are selecting from the available servers. 2... ⇲

Network issue

Interferes with internet connectivity

Fix: 1. Disable VPN temporarily: Go to the TorGuard app and disconnect from the VPN. Check if your internet connectivity improves. 2. Change VPN... ⇲

Inability to bypass heavy internet censorship

Fix: 1. Use stealth mode: If available, enable stealth mode in the app settings to help bypass censorship. 2. Change VPN protocol: Switch to a d... ⇲

Security issue

Secure WiFi feature not functioning

Fix: 1. Check settings: Ensure that the Secure WiFi feature is enabled in the app settings. 2. Reconnect to WiFi: Disconnect from your current W... ⇲

Captcha challenges on various sites

Fix: 1. Change server location: Try connecting to a different server location in the TorGuard app, as some servers may be less likely to trigger... ⇲

Battery issue

High battery consumption on iOS

Fix: 1. Adjust settings: Go to the TorGuard app settings and look for options to reduce battery usage, such as disabling background app refresh o... ⇲

Updates issue

Outdated configuration instructions

Fix: 1. Access the latest instructions: Visit the TorGuard website or user forums for the most up-to-date configuration instructions. 2. Follow... ⇲

Payments issue

No refund for crypto payments

Fix: 1. Review payment policy: Check the TorGuard website for their payment and refund policy regarding cryptocurrency transactions. 2. Keep rec... ⇲

Privacy issue

Lack of stealth mode on mobile devices

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as stealth mode may be added in future updates. 2. Use alternativ... ⇲

Frequent spam calls after usage

Fix: 1. Use a secondary number: Consider using a secondary phone number for VPN registrations to avoid spam on your primary number. 2. Register... ⇲

Compatibility issue

Inconsistent performance with streaming services

Fix: 1. Change server location: Try connecting to different servers optimized for streaming. Some servers may be better suited for specific strea... ⇲

Installation issue

Difficulties with OpenVPN profile installation

Fix: 1. Follow detailed guides: Look for step-by-step guides on the TorGuard website or forums that explain how to install OpenVPN profiles on iO... ⇲

Customization issue

Limited customization options for networks

Fix: 1. Explore app settings: Go through the app settings to see if there are any hidden customization options available. 2. Use advanced settin... ⇲

Support issue

Slow customer service response times

Fix: 1. Use self-help resources: Check the TorGuard website for FAQs, troubleshooting guides, and community forums that may provide answers to co... ⇲