fix problems on Optima ELD [iphone]

—— Run into issues on Optima ELD? Get help pending when official support gets back to you!

Optima ELD

Info:

company: MBM Optima Tech Inc

: https://optimaeld.com/support

Chat with our AI-based Optima ELD Support

🛠️ Common Optima ELD Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Optima ELD crashes on Android tablet

Fix: 1. Clear the app cache: Go to 'Settings' > 'Apps' > 'Optima ELD' > 'Storage' > 'Clear Cache'. This can help resolve temporary issues causing... ⇲

Cannot change duty status

Fix: 1. Restart the app: Close the Optima ELD app completely and reopen it. This can refresh the app and resolve minor glitches. 2. Check permis... ⇲

Uploads issue

Certified logs cannot be uploaded

Fix: 1. Check internet connection: Ensure that your device is connected to a stable internet connection, either Wi-Fi or mobile data. A weak conn... ⇲

Bugs issue

Requires frequent tablet resets

Fix: 1. Check for software updates: Go to 'Settings' > 'System' > 'System Update' and ensure your tablet is up to date. Outdated software can lea... ⇲

Compatibility issue

Issues persist on iPhone 15 Pro Max

Fix: 1. Update the app: Ensure that you have the latest version of the Optima ELD app from the App Store. Updates often include bug fixes and imp... ⇲

Downloads issue

Daily logs cannot be downloaded from the app

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as poor connectivity can prevent downloads. 2. Update the app:... ⇲

Permissions issue

Requires company intervention to access logs

Fix: 1. Check user permissions: Ensure that your user account has the necessary permissions to access logs. This can usually be checked in the ap... ⇲