—— Run into issues on 素记日记, Diary, Mood Tracker? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲
Fix: 1. Check your internet connection to ensure it is stable and fast. You can run a speed test using a free app or website. 2. Clear the app's... ⇲
Fix: 1. Update the app to the latest version available in the App Store, as updates often include bug fixes. 2. Restart your iPhone to clear temp... ⇲
Fix: 1. Before going offline, ensure that you have downloaded any necessary content or data within the app. Look for options to save or download... ⇲
Fix: 1. Look for a FAQ or help section within the app that may address common issues. 2. Check online forums or communities where other users may... ⇲
Fix: 1. Go to Settings > Notifications > [App Name] and ensure that notifications are enabled. Check the alert style and sound settings to ensure... ⇲
Fix: 1. Familiarize yourself with the app's layout by exploring each section. Look for a tutorial or help section within the app that may guide y... ⇲
Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Consider using thir... ⇲
Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If the diary app is using a lot of battery, consider limi... ⇲
Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. If your device is outdated, consi... ⇲