fix problems on IntelyCare [iphone]

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—— Run into issues on IntelyCare? Get help pending when official support gets back to you!

IntelyCare - Nursing Jobs
Info:
company: IntelyCare, Inc
: https://www.intelycare.com/company/contact-us
: www.intelycare.com
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Availability issue

Limited shift availability in rural areas

Fix: 1. Expand your search radius in the app settings to include nearby towns or cities. This may increase the number of available shifts. 2. Use... ⇲
 
Support issue

Inconsistent communication from customer service

Fix: 1. Keep a record of all your communications with customer service, including dates, times, and the nature of your inquiries. This can help y... ⇲
 
Notifications issue

IntelyCare does not send notifications for new shifts

Fix: 1. Check your app notification settings on your iPhone. Go to Settings > Notifications > IntelyCare and ensure that notifications are enable... ⇲
 
UI issue

Shifts not sorted by date

Fix: 1. Check the app settings to see if there is an option to sort shifts by date. If available, enable this feature. 2. If sorting options are... ⇲
 
Account issue

Technical issues preventing account activation

Fix: 1. Ensure that you have a stable internet connection when trying to activate your account. Switch between Wi-Fi and mobile data to see if th... ⇲

Rejection of valid documents

Fix: 1. Review the document requirements carefully to ensure that your submissions meet all criteria. Check for file format, size, and clarity. 2... ⇲

Delayed document approval process

Fix: 1. Ensure that all documents are submitted correctly and in the required format to avoid delays. 2. Regularly check the status of your docum... ⇲

Limited access to shifts after cancellation

Fix: 1. After a cancellation, regularly check the app for new shifts that may become available. 2. Consider reaching out to facilities directly t... ⇲

Suspension for illness without clear communication

Fix: 1. Review the app's policies regarding illness and suspension to understand your rights and responsibilities. 2. Keep a record of any commun... ⇲
 
Customization issue

Lack of features for user interaction

Fix: 1. Utilize any existing community features within the app, such as forums or chat groups, to connect with other users. 2. Consider using ext... ⇲

Inability to save potential future shifts

Fix: 1. Keep a personal log of shifts you are interested in, using a notes app or calendar to track them. 2. Regularly check the app for updates... ⇲
 
Settings issue

Unclear cancellation policies

Fix: 1. Review the cancellation policy section in the app or on the website thoroughly. Take notes on key points to remember. 2. If the policy is... ⇲
 
Updates issue

IntelyCare updates complicate navigation

Fix: 1. After an update, take some time to explore the app and familiarize yourself with any new features or changes. 2. Look for any tutorial or... ⇲
 
Uploads issue

Issues with uploading required documents

Fix: 1. Check your internet connection to ensure it is stable while uploading documents. 2. Try uploading documents in smaller batches or one at... ⇲
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 what users are saying
Good experience
80.8%

Bad experience
16.3%

Neutral
2.9%

~ from our NLP analysis of 1,148 combined software ratings.

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 Private Data IntelyCare collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info