fix problems on Carson Living [iphone]

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—— Run into issues on Carson Living? Get help pending when official support gets back to you!

Carson Living
Info:
company: Carson Living Inc.
: https://www.carson.live
Chat with our AI-based Carson Living Support
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Customization issue

No automation options

Fix: Explore if the app has any integration with home automation systems like Apple HomeKit or IFTTT. This may allow you to create some automatio... ⇲
 
Slow issue

Slow app performance

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, selecting the Carson Living app, and choosing 'Offload App'. This wil... ⇲
 
Settings issue

No option to forward callbox calls

Fix: Check if the app has a settings option for call forwarding. If not, consider using your phone's built-in call forwarding feature by going to... ⇲
 
Bugs issue

Digital key often unavailable

Fix: Ensure that your Bluetooth is enabled and that the app has permission to access Bluetooth. Go to Settings > Privacy > Bluetooth and check th... ⇲

Delivery feature frequently breaks

Fix: Check for app updates that may address bugs related to the delivery feature. Go to the App Store and see if an update is available. OR Tr... ⇲
 
Loading issue

Carson Living requires frequent refreshing

Fix: Check your internet connection. A weak connection can cause the app to require refreshing. Switch between Wi-Fi and cellular data to see if... ⇲
 
Installation issue

Requires uninstalling and reinstalling to access

Fix: Before uninstalling, try clearing the app's cache or data as mentioned earlier. If that doesn't work, uninstall the app, restart your iPhone... ⇲
 
Video issue

Live cam lagging

Fix: Ensure you have a strong and stable internet connection. If on Wi-Fi, try moving closer to the router or switching to a wired connection if... ⇲
 
Security issue

Temporary key system ineffective

Fix: Ensure that the temporary key feature is set up correctly in the app settings. Review the instructions provided in the app for creating temp... ⇲

Security and privacy concerns

Fix: Review the app's privacy policy to understand how your data is used and stored. Adjust your privacy settings in the app if available. OR... ⇲
 
Login issue

Carson Living logs users out frequently

Fix: Check if your iPhone is set to automatically log out of apps for security reasons. Go to Settings > General > Background App Refresh and ens... ⇲
 
Glitches issue

Glitchy performance

Fix: Clear the app's cache and data as previously mentioned. This can help resolve glitches caused by corrupted data. OR Reboot your iPhone to... ⇲
 
Network issue

Inconsistent access to building doors

Fix: Check if the app has the latest updates and that your digital key is active. If not, refresh your digital key by logging out and back in.... ⇲
 
Support issue

Lack of customer support

Fix: Look for a help or FAQ section within the app that may provide answers to common issues. OR Join user forums or community groups related... ⇲
 
Backup issue

No physical key backup provided

Fix: Check with your building management to see if they can provide a physical key as a backup option. OR Consider keeping a spare key with a... ⇲
 
Crashes issue

Carson Living crashes during use

Fix: Ensure your iPhone is updated to the latest iOS version, as app crashes can be caused by compatibility issues. OR Try uninstalling and re... ⇲
 
Camera issue

Inability to see who is at the door

Fix: Check if the app has permissions to access your camera and notifications. Go to Settings > Privacy > Camera and ensure the app is allowed.... ⇲
 
Notifications issue

Unreliable package delivery notifications

Fix: Ensure that notifications are enabled for the app in your iPhone settings. Go to Settings > Notifications and select the Carson Living app t... ⇲
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 what users are saying
Bad experience
75.1%

Good experience
22.0%

Neutral
2.9%

~ from our NLP analysis of 205 combined software ratings.

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 Private Data Carson Living collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • Identifiers
    • Diagnostics