fix problems on VieON [iphone]

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—— Run into issues on VieON? Get help pending when official support gets back to you!

VieON - Dramas,Show,Sports,TV
Info:
company: VIEON CORPORATION
: https://vieon.vn
: vieon.vn
Chat with our AI-based VieON Support
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Compatibility issue

VieON not supported in certain regions

Fix: If the app is not available in your region, try downloading it from a different app store. You may need to change your Apple ID region tempo... ⇲

Limited content availability

Fix: Explore the app's content library regularly, as new content may be added frequently. Check for updates or announcements regarding new shows... ⇲

Lack of multilingual support

Fix: Check the app settings to see if there are any language options available. Some apps allow you to change the language in the settings menu.... ⇲
 
Slow issue

Slow and buggy performance

Fix: Clear the app cache. Go to 'Settings' > 'General' > 'iPhone Storage', find VieON, and select 'Offload App'. This will remove the app but kee... ⇲
 
Loading issue

Frequent loading issues

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can also try restar... ⇲
 
Notifications issue

Inaccurate subscription duration notifications

Fix: Check your subscription details in the app. Go to 'Account' > 'Subscription' to verify the duration and renewal date of your subscription. T... ⇲

Max watch limit not disclosed

Fix: Check the app's FAQ or help section for any information regarding watch limits. This may provide clarity on any restrictions that apply to y... ⇲
 
Bugs issue

Casting feature malfunction

Fix: Ensure that both your iPhone and the casting device (like a smart TV) are connected to the same Wi-Fi network. This is essential for the cas... ⇲

Maintenance issues during usage

Fix: Check the app's official social media pages or website for any announcements regarding maintenance or downtime. This can help you understand... ⇲
 
Registration issue

Registration issues with non-Vietnamese phone numbers

Fix: Try using an email address to register instead of a phone number. Look for an option to sign up with email in the registration process. OR... ⇲
 
Crashes issue

VieON crashes upon opening

Fix: Force close the app and reopen it. To do this, swipe up from the bottom of the screen (or double-click the home button) to view all open app... ⇲
 
Payments issue

No refund policy for unsatisfied users

Fix: Review the terms of service within the app to understand the policies regarding refunds. This can help you know what to expect if you are un... ⇲
 
Account issue

Inconsistent access to purchased content

Fix: Log out and log back into your account to refresh your access to purchased content. This can sometimes resolve access issues. OR Check fo... ⇲
 
Support issue

Poor customer support response

Fix: Utilize the app's help or FAQ section for self-service solutions to common issues. This can often provide quicker answers than waiting for c... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.5%

Bad experience
14.6%

Neutral
2.9%

~ from our NLP analysis of 4,745 combined software ratings.

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 Private Data VieON collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Gói VieON Global 01 Tháng: $4.99 Tự động gia hạn
  2. Gói VIP 1 tháng: $2.99 Gia hạn hàng tháng
  3. Gói VIP 3 tháng: $7.69 Tự động gia hạn
  4. Gói VIP 1 tháng: $3.19 Tự động gia hạn
  5. Gói VIP 01 tháng: $2.99 Gia hạn hàng tháng
  6. Gói VIP 03 Tháng: $6.99 Tự động gia hạn
  7. Gói All Access 01 Tháng: $8.49 Tự động gia hạn hàng tháng
  8. Gói VIP HBO GO 01 tháng: $4.49 Tự động gia hạn hàng tháng
  9. Gói VIP 06 Tháng: $12.99 Tự Động Gia Hạn
  10. Gói VIP K+ 01 tháng: $6.49 Tự động gia hạn hàng tháng