—— Run into issues on 地铁通-全国地铁线路导航与换乘查询? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for app updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if there are a... ⇲
Fix: Try restarting your iPhone. Press and hold the power button until you see the 'slide to power off' option. Slide to turn off, then press the... ⇲
Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. A poor connection can s... ⇲
Fix: Ensure your iPhone 5 is running the latest compatible iOS version. Go to Settings > General > Software Update to check for updates. If an up... ⇲
Fix: Clear the app's cache if possible. Go to Settings > General > iPhone Storage, find 地铁通, and select 'Delete App'. Reinstall it from the Ap... ⇲
Fix: Update the app to the latest version available. Open the App Store, tap on your profile icon, and check for updates. Install any updates for... ⇲
Fix: Check for any app permissions that may not be granted. Go to Settings > Privacy and ensure that 地铁通 has the necessary permissions enabled... ⇲
Fix: Force close the app. Double-click the home button (or swipe up from the bottom on newer models) to see the app switcher, then swipe up on 地... ⇲