fix problems on Raise [iphone]

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—— Run into issues on Raise? Get help pending when official support gets back to you!

Raise: Shop, Earn, Repeat
Info:
company: Raise Marketplace, LLC
: https://help.raiseearns.com/hc/en-us
: www.raise.com
Chat with our AI-based Raise Support
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Bugs issue

Inconsistent referral program terms

Fix: Review the referral program details in the app or on the website to ensure you understand the current terms. Take screenshots of the terms f... ⇲
 
Freezing issue

Technical issues with app freezing

Fix: Clear the app cache by going to your iPhone settings, selecting the app, and choosing 'Offload App' to free up space. Then reinstall the app... ⇲
 
Payments issue

Payment processing errors

Fix: Double-check your payment information for accuracy. Go to the payment settings in the app and ensure that your credit card details are corre... ⇲

High shipping costs for gift card resale

Fix: Compare shipping options and choose the most cost-effective method available. Sometimes, selecting a slower shipping option can save money.... ⇲

Delayed reimbursements for failed transactions

Fix: Keep a record of all transactions and their statuses. If a reimbursement is delayed, you can provide this information when following up with... ⇲

Limited acceptance of certain credit cards

Fix: Check the app's payment settings to see which cards are accepted. If your card is not listed, consider using a different card that is accept... ⇲
 
Support issue

Limited customer support hours

Fix: Check if the app has a self-service help section or knowledge base that you can access at any time for assistance with common issues. OR... ⇲
 
Notifications issue

Invalid gift card notifications

Fix: Verify the gift card details you entered. Ensure there are no typos and that the card is still valid and has not expired. OR If the card... ⇲
 
Account issue

Account verification issues

Fix: Ensure that you are providing all required information accurately. Double-check your email and phone number for typos, as these are often th... ⇲

Account deactivation without explanation

Fix: Review the app's terms of service to ensure you have not inadvertently violated any rules that could lead to deactivation. OR If your acc... ⇲
 
Camera issue

Barcode scanner malfunctions

Fix: Ensure that your camera lens is clean and unobstructed. Sometimes, dirt or smudges can interfere with scanning capabilities. OR Try resta... ⇲
 
UI issue

Unclear app accessibility for visually impaired

Fix: Explore the accessibility settings on your iPhone. Go to Settings > Accessibility and enable VoiceOver or other features that may assist you... ⇲
 
Updates issue

Changes in cash back rates

Fix: Regularly check the app for updates on cash back rates, as these can change frequently. Look for notifications or announcements within the a... ⇲
 
Loading issue

Difficulty in loading funds

Fix: Ensure that your payment method is valid and has sufficient funds. Check your bank account or card balance before attempting to load funds.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
84.0%

Bad experience
14.2%

Neutral
1.8%

~ from our NLP analysis of 2,621 combined software ratings.

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 Private Data Raise collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics