fix problems on Sneakersnstuff [iphone]

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—— Run into issues on Sneakersnstuff? Get help pending when official support gets back to you!

Sneakersnstuff
Info:
company: SNS AB
: https://help.sneakersnstuff.com/
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Messages issue
Error messages when accessing vault

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲
 
Payments issue
Payment information gets rejected

Fix: 1. Verify your payment details: Go to your account settings in the app and double-check that your payment information is entered correctly,... ⇲
 
Notifications issue
Verification text not received

Fix: 1. Check your phone number: Ensure that the phone number linked to your account is correct. Go to account settings and verify the number.... ⇲
No notifications feature

Fix: 1. Enable notifications: Go to your iPhone's Settings > Notifications > Sneakersnstuff and ensure that notifications are allowed. You can cu... ⇲
 
Account issue
Inability to delete account

Fix: 1. Check the app settings: Look for an option in your account settings that allows you to delete your account. If not available, note that s... ⇲
Issues with account recognition

Fix: 1. Log out and log back in: This can refresh your session and help the app recognize your account correctly. OR 2. Clear app cache: As me... ⇲
Ghost banning for multiple accounts

Fix: 1. Use one account: To avoid ghost banning, stick to one account and ensure you comply with the app's terms of service. OR 2. Clear app d... ⇲
No appeal process for account issues

Fix: 1. Review terms of service: Familiarize yourself with the app's terms of service to understand the rules and avoid issues. OR 2. Keep rec... ⇲
 
Search issue
Limited shoe size search options

Fix: 1. Use filters: When searching for shoes, use the filter options to select your size. If the app does not show your size, try searching for... ⇲
 
Customization issue
No way to delete losing raffle entries

Fix: 1. Manually track entries: Keep a personal record of your entries and simply ignore the losing ones, as the app may not allow deletion. OR... ⇲
 
Support issue
Slow customer service response

Fix: 1. Use in-app support: If available, use the in-app support feature for quicker responses, as it may prioritize your request. OR 2. Check... ⇲
Damaged products upon delivery

Fix: 1. Document the damage: Take photos of the damaged product and keep all packaging for reference when reporting the issue. OR 2. Follow re... ⇲
 
UI issue
Sneakersnstuff redirects to website for shopping

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may improve functionality and reduce redirects. OR 2.... ⇲
 
Compatibility issue
Inconsistent app performance across devices

Fix: 1. Ensure all devices are updated: Check for updates on all devices to ensure compatibility with the app. OR 2. Clear app cache on all de... ⇲
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 what users are saying
Good experience
78.7%

Bad experience
19.4%

Neutral
1.9%

~ from our NLP analysis of 3,993 combined software ratings.

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 Private Data Sneakersnstuff collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Diagnostics