fix problems on EHPlabs US [iphone]

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—— Run into issues on EHPlabs US? Get help pending when official support gets back to you!

EHPlabs US
Info:
company: EHPLABS LLC
: https://ehplabs.com/pages/faq
: ehplabs.com
Chat with our AI-based EHPlabs US Support
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UI issue

Inconsistent navigation menus

Fix: 1. Restart the App: Close and reopen the app to refresh the navigation menus. 2. Clear Cache: Go to iPhone Settings > General > iPhone Stora... ⇲

Email field errors

Fix: 1. Check Email Format: Ensure that you are entering a valid email address format (e.g., name@example.com). 2. Restart the App: Close and reo... ⇲

EHPlabs US redirects to website

Fix: 1. Check App Settings: Look for any settings within the app that may control redirection to the website and adjust them accordingly. 2. Rest... ⇲
 
Bugs issue

EHPlabs US has bugs

Fix: 1. Update the App: Regularly check for updates in the App Store, as developers often release patches for known bugs. 2. Clear Cache: Offload... ⇲

Items not accurately shown as sold out

Fix: 1. Refresh the App: Close and reopen the app to refresh the inventory status. 2. Clear Cache: Offload the app from iPhone Storage to clear a... ⇲

Certain items cannot be added to bag

Fix: 1. Check Item Availability: Ensure the item is in stock and available for purchase. 2. Restart the App: Close and reopen the app to refresh... ⇲

Tracking system for packages is poor

Fix: 1. Check Tracking Information: Ensure you are entering the correct tracking number and that it is valid. 2. Restart the App: Close and reope... ⇲
 
Payments issue

Cannot redeem coupons with points

Fix: 1. Check Coupon Validity: Ensure that the coupon is still valid and applicable to the items in your cart. 2. Restart the App: Close and reop... ⇲

PayPal option does not work

Fix: 1. Check PayPal Account: Ensure your PayPal account is active and properly linked to your payment methods. 2. Restart the App: Close and reo... ⇲

Subscription errors

Fix: 1. Check Subscription Status: Go to your account settings within the app to verify your subscription status and ensure it is active. 2. Rest... ⇲
 
Security issue

Human verification issues

Fix: 1. Clear App Cache: Offload the app from iPhone Storage to clear any cached data that may be causing verification issues. 2. Restart the App... ⇲
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 what users are saying
Good experience
97.7%

Bad experience
1.2%

Neutral
1.1%

~ from our NLP analysis of 4,048 combined software ratings.

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 Private Data EHPlabs US collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics