fix problems on Files Go [iphone]

—— Run into issues on Files Go? Get help pending when official support gets back to you!

Files Go - media player

Info:

company: 美荣缪

: https://www.ufile.app

: www.ufile.app

Chat with our AI-based Files Go Support

🛠️ Common Files Go Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lacks dark mode option

Fix: While the app itself may not support dark mode, you can enable dark mode system-wide on your iPhone. Go to 'Settings' > 'Display & Brightnes... ⇲

Full page ads are intrusive

Fix: Consider using an ad blocker app that is compatible with iOS. You can find ad blockers in the App Store. Once installed, follow the app's in... ⇲

Storage issue

Blocked access to Google cloud storage

Fix: Ensure that you are logged into the correct Google account that has access to the cloud storage. Open the app, go to settings, and check you... ⇲

Privacy issue

Apps appear in iOS Look Me Up without consent

Fix: To manage which apps can access your information, go to 'Settings' > 'Privacy' > 'Tracking'. Here, you can toggle off 'Allow Apps to Request... ⇲

Network issue

Cannot access deeper SMB paths

Fix: If you are having trouble accessing deeper SMB paths, ensure that you are using the correct path format. Use the format 'smb://server/share/... ⇲

Permissions issue

Location tracking without clear permission

Fix: To manage location tracking, go to 'Settings' > 'Privacy' > 'Location Services'. Here, you can see which apps have requested access to your... ⇲

Account issue

Difficult to remove app data from Apple ID

Fix: To remove app data associated with your Apple ID, go to 'Settings' > 'Your Name' > 'iCloud' > 'Manage Storage'. Here, you can see a list of... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

71.0%

Bad experience

16.1%

Neutral

12.9%

~ from our NLP analysis of 31 combined software ratings.

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Private Data Files Go collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Premium: $3.99 Lifetime advertising free