fix problems on Ease Life [iphone]

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Ease Life - Smart Camera
Info:
company: Hangzhou Vision Insight Technology Co.,Ltd.
: http://www.visioninsight.cn/
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Video issue

difficult to access recorded videos

Fix: 1. Navigate to the app's main menu and look for a 'Recordings' or 'Library' section. If it's not immediately visible, check under settings o... ⇲

video playback issues

Fix: 1. Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and free up space if necessary. 2. Restart t... ⇲
 
Network issue

camera loses WiFi connection

Fix: 1. Ensure the camera is within range of your Wi-Fi router. If possible, move the camera closer to the router. 2. Restart both the camera an... ⇲

camera disconnects intermittently

Fix: 1. Ensure that your Wi-Fi signal is strong and stable. Move the camera closer to the router if necessary. 2. Restart both the camera and th... ⇲
 
Camera issue

camera movement controls are unresponsive

Fix: 1. Ensure that the app has the necessary permissions to control the camera. Go to Settings > Privacy > Camera and ensure Ease Life is enable... ⇲

camera orientation issues

Fix: 1. Check the camera settings within the app for any orientation options. Ensure it is set to the correct mode (landscape or portrait). 2. R... ⇲

camera auto-follow feature is unreliable

Fix: 1. Ensure that the camera is positioned correctly and that there are no obstructions in its field of view. 2. Check the app settings for an... ⇲

camera resets without user consent

Fix: 1. Check the app settings for any auto-reset options and disable them if available. 2. Ensure that the camera firmware is up to date, as up... ⇲
 
Ads issue

ads interrupt usage

Fix: 1. Check if the app offers a premium version that removes ads. If so, consider upgrading for an uninterrupted experience. 2. Close the ads... ⇲
 
Account issue

no password reset option

Fix: 1. Check the app's login screen for a 'Forgot Password?' link. If it exists, follow the prompts to reset your password. 2. If there is no o... ⇲
 
Compatibility issue

no Arabic language support

Fix: 1. Check the app settings for any language options. If Arabic is not available, consider using a translation app alongside Ease Life. 2. Us... ⇲
 
Permissions issue

location access requirement is strange

Fix: 1. Review the app's privacy policy to understand why location access is required. 2. If you are uncomfortable with location access, check i... ⇲
 
Payments issue

cloud storage payment required

Fix: 1. Check if the app offers any free storage options or trials. 2. Consider using local storage options if available, such as saving videos... ⇲
 
Support issue

poor instructions for setup

Fix: 1. Look for video tutorials on the app's official website or YouTube that may provide visual guidance for setup. 2. Follow the in-app promp... ⇲

vague troubleshooting options

Fix: 1. Look for a help or FAQ section within the app that may provide more detailed troubleshooting steps. 2. Search online for user forums or... ⇲
 
Customization issue

no light control feature

Fix: 1. Check the app settings to see if there are any brightness or exposure controls available. 2. If the app does not support light control,... ⇲
 
Slow issue

Ease Life slows down without reason

Fix: 1. Close any background apps that may be consuming resources. Double-tap the Home button (or swipe up from the bottom) and swipe up on unnec... ⇲
 
Privacy issue

inability to share camera access

Fix: 1. Check the app settings for any sharing options. Look for features like 'Share Access' or 'Invite Users'. 2. If sharing options are not a... ⇲
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 what users are saying
Good experience
85.6%

Bad experience
7.9%

Neutral
6.4%

~ from our NLP analysis of 1,893 combined software ratings.

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 Private Data Ease Life collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 7-day loop recording(month): $4.99 Guard everything that you care
  2. 3-day event recording(month): $2.99 Guard everything that you care
  3. 3-day loop recording(month): $3.99 Guard everything that you care
  4. 30-day loop recording(month): $14.99 Guard everything that you care
  5. 30-day event recording(month): $9.99 Guard everything that you care
  6. 7-day event recording(month): $3.99 Guard everything that you care
  7. 7-day loop recording(month): $3.99 Guard everything that you care
  8. 3-day loop recording(month): $3.99 Guard everything that you care
  9. 7-day loop recording(month): $4.99 Guard everything that you care
  10. Daily Memories (month): $1.00 Guard everything you care