fix problems on MKE SmartPark [iphone]

—— Run into issues on MKE SmartPark? Get help pending when official support gets back to you!

MKE SmartPark

Info:

company: General Mitchell International Airport

: https://www.mitchellairport.com/

Chat with our AI-based MKE SmartPark Support

🛠️ Common MKE SmartPark Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Doesn't remember user login information

Fix: Check if the app has an option to remember login credentials. If it does, ensure that this option is enabled during login. If not, consider... ⇲

No option to save password

Fix: Use a password manager app to store your login credentials securely. This way, you can easily copy and paste your password into the app when... ⇲

UI issue

Reservation not required is unclear

Fix: Check the app's FAQ or help section for clarification on reservation policies. This may provide insight into when reservations are necessary... ⇲

Awkward card scanning design

Fix: Practice scanning your card in different lighting conditions to see if that improves the scanning process. Ensure the card is clean and free... ⇲

Doesn't indicate closed garage floors

Fix: Look for any notifications or alerts within the app that may indicate closed floors. This information may be available in the app's main int... ⇲

Bugs issue

Errors when trying to book reservations

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs. Go to the App Store, search for MKE SmartPark, and check f... ⇲

Buggy functionality

Fix: Regularly update the app to the latest version, as updates often fix bugs and improve functionality. Check the App Store for updates. OR... ⇲

Network issue

Frequent connection issues

Fix: Check your internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. If using Wi-Fi, try restarting your route... ⇲

Compatibility issue

No Face ID support

Fix: If Face ID is not supported, consider using the app with a passcode instead. Go to Settings > Face ID & Passcode to manage your settings.... ⇲

Payments issue

Incorrect billing issues

Fix: Review your transaction history within the app to verify charges. If discrepancies are found, take screenshots for your records. OR Conta... ⇲

Overcharging for parking

Fix: Double-check the parking rates listed in the app against the physical signage at the parking location to ensure accuracy. OR If you belie... ⇲

Camera issue

MKE SmartPark fails to scan phone

Fix: Ensure that your phone's camera is functioning properly. Test the camera in other apps to confirm it is working. OR If scanning fails, tr... ⇲

Performance issue

Inconsistent performance

Fix: Close other apps running in the background to free up resources on your device, which may improve performance. OR Restart your device to... ⇲

Privacy issue

Requires unnecessary personal information

Fix: Review the app's privacy policy to understand why certain information is required. If you feel uncomfortable, consider whether you want to c... ⇲