fix problems on 点淘-淘宝直播官方APP [iphone]

—— Run into issues on 点淘-淘宝直播官方APP? Get help pending when official support gets back to you!

点淘-淘宝直播官方APP

Info:

company: Zhejiang Diantao HaoWu Network Co., Ltd.

: http://taobao.com

Chat with our AI-based 点淘-淘宝直播官方APP Support

🛠️ Common 点淘-淘宝直播官方APP Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

直播间内容消失

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. If you're on Wi-Fi, try switching to mobile data or vice ve... ⇲

画音不同步

Fix: 1. Check your internet speed: A slow connection can cause audio and video to sync improperly. Use a speed test app to check your connection.... ⇲

UI issue

功能复杂

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its features. 2. Use tutorials: Look for any bu... ⇲

商品排列不正常

Fix: 1. Refresh the page: Pull down on the screen to refresh the product listings. This can sometimes correct the arrangement. 2. Check filters:... ⇲

Shipping issue

发货不及时

Fix: 1. Check order status: Go to your order history in the app to see if there are any updates on shipping. 2. Contact the seller: Use the app'... ⇲

空包发货

Fix: 1. Verify order details: Double-check your order confirmation to ensure that the correct items were ordered. 2. Report the issue: Use the a... ⇲

Returns issue

强制退货

Fix: 1. Review return policy: Familiarize yourself with the app's return policy to understand your rights and obligations. 2. Contact customer s... ⇲

User Experience issue

用户体验差

Fix: 1. Provide feedback: Use the app's feedback feature to share your experience and suggest improvements. 2. Explore settings: Check the app s... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

62.3%

Bad experience

33.2%

Neutral

4.5%

~ from our NLP analysis of 244 combined software ratings.

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Private Data 点淘-淘宝直播官方APP collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Purchases
- Financial Info
- Contact Info
- Contacts
- Search History
- Browsing History
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Usage Data
- Diagnostics

Cost of Subscriptions

388元充值包: $59.99 可兑换直播间礼物
1388元充值包: $199.99 可兑换直播间礼物
1000元充值包: $149.99 可兑换直播间礼物
28元充值包: $3.99 可兑换直播间礼物
88元充值包: $12.99 可兑换直播间礼物
188元充值包: $29.99 可兑换直播间礼物
6元充值包: $0.99 可兑换直播间礼物
1元充值包: $0.99 可兑换直播间礼物
100元充值包: $14.99 可兑换直播间礼物
6088元充值包: $899.99 可兑换直播间礼物