fix problems on Doctrinal Mastery [iphone]

—— Run into issues on Doctrinal Mastery? Get help pending when official support gets back to you!

Doctrinal Mastery

Info:

company: The Church of Jesus Christ of Latter-day Saints

: https://tech.churchofjesuschrist.org/forum/viewtopic.php?t=42650

: www.churchofjesuschrist.org

Chat with our AI-based Doctrinal Mastery Support

🛠️ Common Doctrinal Mastery Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to add new verses in 'My Content' section

Fix: Check if the app is updated to the latest version. Go to the App Store, search for Doctrinal Mastery, and see if an update is available. If... ⇲

Bugs affecting scripture addition from Gospel Library

Fix: Ensure that both Doctrinal Mastery and Gospel Library apps are updated to their latest versions. This can resolve compatibility issues. Chec... ⇲

Customization issue

No option to remove unwanted scriptures

Fix: Navigate to the 'My Content' section, find the unwanted scripture, and look for an 'Edit' or 'Delete' option. If it’s not visible, try resta... ⇲

No random order option for flashcards

Fix: Check the settings within the flashcard section to see if there is an option to shuffle or randomize cards. If not, consider using a differe... ⇲

Lack of organization features for custom verses

Fix: Create separate lists or categories within the 'My Content' section to organize your verses. Use descriptive titles for each list to keep tr... ⇲

Quiz shows verse numbers, making it less useful

Fix: Check if there is an option in the quiz settings to hide verse numbers. If not, consider using the quiz for practice and then reviewing the... ⇲

Limited functionality for personal notes

Fix: Explore the app settings to see if there are any updates or features that allow for enhanced note-taking. Sometimes, updates add new functio... ⇲

No option to study scriptures by categories

Fix: Create your own categories within the 'My Content' section by grouping verses manually. This can help you study by themes or topics. OR C... ⇲

Inability to edit or delete passages in 'My Scriptures' section

Fix: Check for an 'Edit' option in the 'My Scriptures' section. If it’s not available, try restarting the app and checking again. OR If editin... ⇲

Bugs issue

Editing added scriptures does not save changes

Fix: After making edits, ensure you are tapping 'Save' or 'Done' before exiting the editing screen. If this does not work, try restarting the app... ⇲

Feedback submission button is non-functional

Fix: If the feedback button is not working, consider leaving feedback through the App Store review section instead. OR Keep a record of your f... ⇲

Glitches issue

Glitches in the 'memorize' section

Fix: Clear the app's cache by going to your iPhone settings, finding Doctrinal Mastery, and selecting 'Clear Cache' if available. This can help r... ⇲

UI issue

Doctrinal Mastery interface is less user-friendly after update

Fix: Explore the app settings to see if there are options to customize the interface to your liking. Sometimes, updates include new settings that... ⇲

Sharing issue

Inability to share verses via text or social media

Fix: Check if the app has a built-in sharing feature. If it does not, take a screenshot of the verse and share the image instead. OR Copy the... ⇲

Loading issue

Doctrinal Mastery does not load certain content

Fix: Check your internet connection. A weak or unstable connection can prevent content from loading. Try switching to a different Wi-Fi network o... ⇲

Compatibility issue

No integration with Apple Watch

Fix: Check if there are any settings within the app that allow for Apple Watch integration. If not, consider using the iPhone app exclusively for... ⇲