fix problems on Speak [iphone]

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—— Run into issues on Speak? Get help pending when official support gets back to you!

Speak - Language Learning
Info:
company: Speakeasy Labs
: https://help.speak.com
: speak.com
Chat with our AI-based Speak Support
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Bugs issue

Errors in feedback provided in English instead of Spanish

Fix: Check the app's language settings to ensure that Spanish is selected as the primary language for feedback. Sometimes, toggling the language... ⇲

Lack of explanation for errors

Fix: Keep a log of the errors you encounter and search online for similar issues. User forums and community discussions can often provide insight... ⇲
 
Gameplay issue

Limited advanced levels available

Fix: Supplement your learning with additional resources such as online courses, language exchange apps, or local language classes to enhance your... ⇲

Timer on lessons is too fast

Fix: If the app allows, adjust the lesson settings to extend the time limit or take breaks between sections to better absorb the material. OR... ⇲
 
Compatibility issue

Speak has latency issues when mirroring to AppleTV

Fix: Ensure that both your iPhone and AppleTV are connected to the same Wi-Fi network. Restart both devices to refresh the connection and reduce... ⇲
 
Support issue

Customer service response is inadequate

Fix: Utilize the app's FAQ section or help resources for common issues. Many times, you can find solutions without needing to contact customer se... ⇲
 
Customization issue

No customization for dialects

Fix: Look for external resources or apps that focus on the specific dialect you want to learn. You can supplement your learning with these resour... ⇲
 
Payments issue

In-app purchase errors

Fix: Check your payment method to ensure it is valid and has sufficient funds. Sometimes, updating your payment information can resolve these iss... ⇲

No monthly subscription option available

Fix: Consider using the app for a shorter duration and canceling before the renewal period if you find the subscription too long. This way, you c... ⇲

Free trial leads to unexpected charges

Fix: Always read the terms and conditions of the free trial. Set a reminder to cancel the trial before it ends if you do not wish to continue wit... ⇲
 
Account issue

Limited access to past conversations for review

Fix: Take screenshots of important conversations or notes during your lessons to create a personal archive for review later. OR Use a note-tak... ⇲
 
Crashes issue

Speak stability issues with error messages

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes and stability improvements. Check the App Store fo... ⇲
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 what users are saying
Good experience
96.2%

Neutral
2.1%

Bad experience
1.8%

~ from our NLP analysis of 8,164 combined software ratings.

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 Private Data Speak collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Annual Premium: $99.99 Premium access to Speak content
  2. Annual Premium Plus: $234.99 Premium Plus Access to Speak Content
  3. Monthly Premium: $19.99 Premium Access to Speak Content
  4. Annual Subscription: $96.99 Premium Access to Speak Content
  5. Monthly Premium: $23.49 Premium Access to Speak Content
  6. Annual Premium Plus: $234.99 Premium Plus Access to Speak Content
  7. Monthly Premium Plus: $49.99 Premium Plus Access to Speak Content
  8. Annual Subscription: $96.99 Premium Access to Speak Content
  9. Monthly Subscription: $23.49 Premium access to Speak content
  10. Annual Subscription: $102.99 Unlimited access to all content