Fix Dr. Sulaiman Alhabib errors on iphone

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21 problems reported in the past 24 hours

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Camera
face recognition not working

🛠️ 1. Check Face ID settings: Go to Settings > Face ID & Passcode. Ensure that Face ID is set up correc... show fix »
 
Slow
lagging performance

🛠️ 1. Close background apps: Double-click the Home button (or swipe up from the bottom of the screen on... show fix »
 
Customization
inability to book appointments without specific doctor

🛠️ 1. Use the search feature: If the app has a search function, try searching for available doctors or... show fix »
 
Messages
missing confirmation messages for appointments

🛠️ 1. Check notification settings: Go to Settings > Notifications > Dr. Sulaiman Alhabib and ensure not... show fix »
 
Support
poor customer support

🛠️ 1. Use in-app support features: Check if the app has a help or support section where you can find FA... show fix »
unprofessional customer service

🛠️ 1. Document your interactions: Keep a record of your communications with customer service for future... show fix »
lack of direct communication with doctors

🛠️ 1. Use in-app messaging features: If the app has a messaging feature, utilize it to communicate with... show fix »
 
UI
lack of accessibility features

🛠️ 1. Enable iPhone accessibility settings: Go to Settings > Accessibility and explore options like Voi... show fix »
difficult navigation for booking appointments

🛠️ 1. Familiarize with the app layout: Spend some time exploring the app to understand its layout and f... show fix »
poor interface design

🛠️ 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its feature... show fix »
 
Notifications
notifications not available in multiple languages

🛠️ 1. Change device language: Go to Settings > General > Language & Region and set your preferred langu... show fix »
 
Syncing
missing past medical records

🛠️ 1. Check the records section: Navigate to the 'Medical Records' or 'History' section of the app to s... show fix »
some lab tests not showing in the app after days

🛠️ 1. Refresh the app: Close and reopen the app to refresh the data. Sometimes, the app needs a manual... show fix »
 
Loading
slow loading times

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection. Try switching betwe... show fix »
 
Bugs
inconsistent functionality of features

🛠️ 1. Update the app: Ensure you are using the latest version of the app, as updates often fix bugs and... show fix »
 
Settings
no option to change language easily

🛠️ 1. Check app settings: Look for a language option in the app settings menu. If available, change it... show fix »
 
Login
app requires re-login frequently

🛠️ 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix log... show fix »
 
Glitches
glitches during live care services

🛠️ 1. Ensure a stable internet connection: Check your Wi-Fi or mobile data connection before starting a... show fix »
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 Contact Support
Developer:
Dr. Sulaiman Al Habib Medical Group
Email:
  https://hmg.com/en/Contactus/Pages/contact-us.aspx
Website:
🌐 www.hmg.com.sa
Terms/Privacy:
⚔️ https://hmg.com/en/Pages/Privacy.aspx
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 Private Data Dr. Sulaiman Alhabib collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info

 Breakdown of Software Ratings
Positive experience
76.2%

Negative experience
17.3%

Neutral
6.4%

~ from our NLP analysis of 2,842 combined software ratings.