fix problems on Dr. Sulaiman Alhabib [iphone]

—— Run into issues on Dr. Sulaiman Alhabib? Get help pending when official support gets back to you!

Dr. Sulaiman Alhabib

Info:

company: Dr. Sulaiman Al Habib Medical Group

: https://hmg.com/en/Contactus/Pages/contact-us.aspx

: www.hmg.com.sa

Chat with our AI-based Dr. Sulaiman Alhabib Support

🛠️ Common Dr. Sulaiman Alhabib Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

login issues requiring repeated credentials

Fix: 1. Check for software updates: Go to Settings > General > Software Update and ensure your iPhone is running the latest iOS version. Sometime... ⇲

19% of users had this problem

Dr. Sulaiman Alhabib crashes when viewing lab results

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find the Dr. Sulaiman Alhabib app and tap on it. Select 'Of... ⇲

14% of users had this problem

Camera issue

face recognition not working

Fix: 1. Check Face ID settings: Go to Settings > Face ID & Passcode. Ensure that Face ID is set up correctly and that the Dr. Sulaiman Alhabib ap... ⇲

Slow issue

lagging performance

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom of the screen on newer models) to view open apps. Swipe... ⇲

Customization issue

inability to book appointments without specific doctor

Fix: 1. Use the search feature: If the app has a search function, try searching for available doctors or services without specifying a doctor’s n... ⇲

Messages issue

missing confirmation messages for appointments

Fix: 1. Check notification settings: Go to Settings > Notifications > Dr. Sulaiman Alhabib and ensure notifications are enabled. This may help in... ⇲

Support issue

poor customer support

Fix: 1. Use in-app support features: Check if the app has a help or support section where you can find FAQs or submit queries directly. OR 2.... ⇲

unprofessional customer service

Fix: 1. Document your interactions: Keep a record of your communications with customer service for future reference or escalation if needed. OR... ⇲

lack of direct communication with doctors

Fix: 1. Use in-app messaging features: If the app has a messaging feature, utilize it to communicate with your doctor directly. OR 2. Check fo... ⇲

UI issue

lack of accessibility features

Fix: 1. Enable iPhone accessibility settings: Go to Settings > Accessibility and explore options like VoiceOver, Zoom, or Display & Text Size to... ⇲

difficult navigation for booking appointments

Fix: 1. Familiarize with the app layout: Spend some time exploring the app to understand its layout and features. Look for tutorial videos or gui... ⇲

poor interface design

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its features and layout better. OR 2. Provide fe... ⇲

Notifications issue

notifications not available in multiple languages

Fix: 1. Change device language: Go to Settings > General > Language & Region and set your preferred language. This may help in receiving notifica... ⇲

Syncing issue

missing past medical records

Fix: 1. Check the records section: Navigate to the 'Medical Records' or 'History' section of the app to see if the records are stored there. OR... ⇲

some lab tests not showing in the app after days

Fix: 1. Refresh the app: Close and reopen the app to refresh the data. Sometimes, the app needs a manual refresh to display updated information.... ⇲

Loading issue

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if perfo... ⇲

Bugs issue

inconsistent functionality of features

Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates often fix bugs and improve functionality. OR 2. Restart... ⇲

Settings issue

no option to change language easily

Fix: 1. Check app settings: Look for a language option in the app settings menu. If available, change it to your preferred language. OR 2. Cha... ⇲

Dr. Sulaiman Alhabib requires re-login frequently

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may fix login issues. OR 2. Adjust auto-lock set... ⇲

Glitches issue

glitches during live care services

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or mobile data connection before starting a live care session to minimize glitches.... ⇲