fix problems on My Jovie [iphone]

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—— Run into issues on My Jovie? Get help pending when official support gets back to you!

My Jovie
Info:
company: SMARTcare Software
: https://jovie.com
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Messages issue

No clear communication

Fix: 1. Check Notifications: Ensure that notifications for My Jovie are enabled. Go to Settings > Notifications > My Jovie and toggle on Allow No... ⇲
 
UI issue

No cancel button

Fix: 1. Look for Alternative Options: If you cannot find a cancel button, check if there are any other options like 'Back' or 'Home' that might a... ⇲

Confusing user interface

Fix: 1. Explore the App: Spend some time navigating through the app to familiarize yourself with its layout. 2. Use the Help Section: Look for a... ⇲

Inability to view submitted requests

Fix: 1. Check the App's Menu: Look for a section labeled 'My Requests' or 'History' in the app menu. 2. Refresh the App: Sometimes, refreshing t... ⇲
 
Account issue

Password reset links don't work

Fix: 1. Check Spam/Junk Folder: Sometimes, password reset emails end up in the spam or junk folder. Make sure to check there. 2. Use a Different... ⇲

No profile update option

Fix: 1. Check Account Settings: Navigate to the account or profile settings within the app to see if there are options to update your profile. 2... ⇲
 
Login issue

Login issues after password change

Fix: 1. Ensure Correct Credentials: Double-check that you are entering the correct new password. Remember that passwords are case-sensitive. 2.... ⇲
 
Support issue

Lack of support for login problems

Fix: 1. Use the App's Help Section: Check if there is a help or FAQ section within the app that addresses common login issues. 2. Try Alternativ... ⇲

Unprofessional customer service

Fix: 1. Use In-App Support: If the app has a support or feedback feature, use it to report your experience. 2. Document Your Experience: Keep a... ⇲
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 what users are saying
Bad experience
55.0%

Good experience
45.0%

Neutral
0.0%

~ from our NLP analysis of 40 combined software ratings.

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 Private Data My Jovie collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.