fix problems on FACEIT [iphone]

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—— Run into issues on FACEIT? Get help pending when official support gets back to you!

FACEIT - Challenge your Game
Info:
company: Faceit
: https://support.faceit.com
: www.faceit.com
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Audio issue

No audio in clips on app

Fix: 1. Check volume settings: Ensure that your device's volume is turned up and not muted. 2. Check app permissions: Go to Settings > FACEIT and... ⇲
 
Updates issue

Widgets do not update automatically

Fix: 1. Check widget settings: Long press on the widget and select 'Edit Widget' to ensure it is set to update automatically. 2. Restart your dev... ⇲

Inconsistent statistics updates

Fix: 1. Refresh the app: Close and reopen the app to see if the statistics update. 2. Check your internet connection: Ensure you have a stable co... ⇲
 
Gameplay issue

Cannot start match if opponent doesn't accept

Fix: 1. Communicate with your opponent: Use the in-app messaging feature to remind them to accept the match. 2. Wait for a few minutes: Sometimes... ⇲
 
Account issue

Account creation fails with error

Fix: 1. Double-check your input: Ensure that all required fields are filled out correctly and that your password meets the app's requirements. 2.... ⇲
 
Support issue

Customer service is unhelpful

Fix: 1. Use the FAQ section: Check the app's FAQ or help section for common issues and solutions. 2. Look for community forums: Sometimes, other... ⇲
 
Registration issue

Phone number verification issues

Fix: 1. Check your phone number: Ensure that you are entering the correct phone number, including the country code. 2. Resend the verification co... ⇲
 
Crashes issue

FACEIT crashes when clicking on certain features

Fix: 1. Update the app: Go to the App Store and check for any updates for the FACEIT app. 2. Restart your device: This can help clear any tempora... ⇲

FACEIT does not open

Fix: 1. Restart your device: A simple restart can often resolve app opening issues. 2. Update the app: Go to the App Store and check for any upda... ⇲
 
Network issue

Limited server options

Fix: 1. Check your settings: Go to the app settings and see if you can manually select a different server. 2. Use a VPN: If you are comfortable,... ⇲
 
Compatibility issue

No support for certain languages

Fix: 1. Change your device language: Go to Settings > General > Language & Region and change your device language to one that is supported by the... ⇲
 
Messages issue

No ability to reply to comments

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as this feature may be added in future updates. 2. Use alternative... ⇲
 
UI issue

Teams not showing up

Fix: 1. Refresh the app: Close and reopen the app to see if the teams appear. 2. Check your internet connection: Ensure you have a stable connect... ⇲
 
Bugs issue

Overall unfinished app experience

Fix: 1. Provide feedback: Use any available feedback options within the app to report your experience. 2. Stay updated: Regularly check for app u... ⇲
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 what users are saying
Good experience
92.3%

Bad experience
5.8%

Neutral
1.9%

~ from our NLP analysis of 1,246 combined software ratings.

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 Private Data FACEIT collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics
    • Other Data