—— Run into issues on Math And Science Tutor? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if you are logged into the same account on both the app and the website. If not, log out and log back in using the same credentials. T... ⇲
Fix: Ensure that you are using the correct email and password. If you have forgotten your password, use the 'Forgot Password' feature to reset it... ⇲
Fix: Log out of the app and log back in to refresh your account status. This can often resolve access issues after a subscription purchase. OR... ⇲
Fix: Review the subscription details on both the app and website to confirm if they are indeed separate. If they are, consider subscribing to the... ⇲
Fix: Check the App Store for any available updates for the Math and Science Tutor app. Keeping the app updated can improve performance and fix bu... ⇲
Fix: If you encounter a sign error, try refreshing the app or restarting your device to see if the issue persists. Sometimes, a simple refresh ca... ⇲
Fix: Check if the app allows you to download specific videos or materials for offline use. Look for a download button next to the content you wan... ⇲
Fix: Review the course outline or syllabus within the app to confirm if homework is provided for those units. Sometimes, homework may be optional... ⇲
Fix: Familiarize yourself with the app's layout by exploring the main menu and categories. Take note of where different subjects and resources ar... ⇲
Fix: Ensure that you are logged into the same account on all devices. Streaming issues can arise if the account is not recognized across devices.... ⇲