fix problems on Romance Novel [iphone]

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—— Run into issues on Romance Novel? Get help pending when official support gets back to you!

Romance Novel
Info:
company: 雪霁 胡
: https://sites.google.com/view/novelitems
Chat with our AI-based Romance Novel Support
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Bugs issue

Inconsistent coin tracking

Fix: Log out of the app and log back in. This can refresh your account data and may resolve tracking issues. OR Check for any app updates that... ⇲
 
Payments issue

High cost of chapters

Fix: Consider waiting for promotional events or discounts that may be offered within the app. Keep an eye on notifications or announcements. OR... ⇲

Double charging for coin purchases

Fix: Check your purchase history in the App Store to confirm if you were charged multiple times. Go to Settings > [your name] > Subscriptions to... ⇲

Subscription issues with VIP coins

Fix: Verify your subscription status in the App Store. Go to Settings > [your name] > Subscriptions to check if your VIP subscription is active.... ⇲

Error messages during chapter purchases

Fix: Ensure that your payment method is valid and has sufficient funds. Check your payment settings in the App Store. OR Try restarting the ap... ⇲

Inability to restore purchases

Fix: Make sure you are logged into the same Apple ID that made the original purchases. This is crucial for restoring purchases. OR Look for a... ⇲

Unclear pricing structure for chapters

Fix: Check the app's FAQ or help section for any explanations regarding pricing. This may provide clarity on how costs are structured. OR Keep... ⇲
 
UI issue

No chapter cost displayed

Fix: Try restarting the app. Sometimes, a simple restart can refresh the content and display the chapter costs correctly. OR Check your intern... ⇲

Difficulty in sharing features

Fix: Check the app settings to ensure that sharing features are enabled. Look for options related to social media sharing or links. OR Try upd... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates. OR... ⇲
 
Support issue

Poor customer support response

Fix: Utilize the in-app help or FAQ section, which may provide answers to common issues without needing to contact support. OR Document your i... ⇲
 
Syncing issue

Loss of reading progress

Fix: Make sure you are logged into the same account each time you use the app. This ensures your progress is saved to your account. OR Try cle... ⇲
 
Gameplay issue

Limited free content

Fix: Engage with the app's community or forums to find out about any hidden free content or events that may offer free chapters. OR Consider p... ⇲
 
Login issue

Frequent sign-outs from the app

Fix: Check your device settings to ensure that the app has permission to stay logged in. Go to Settings > Romance Novel and check permissions.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.3%

Bad experience
5.4%

Neutral
4.3%

~ from our NLP analysis of 1,946 combined software ratings.

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 Private Data Romance Novel collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1000 + 200 Coins: $9.99 Buy 1000 + 200 Coins
  2. 300 Coins: $2.99 Buy 300 Coins
  3. 2000 + 500 Coins: $19.99 Buy 2000 + 500 Coins
  4. MemberShip-Week: $6.99 Join membership for one week
  5. 550 Coins: $4.99 Add 550 coins.
  6. 450 Coins: $2.99 Get 450 coins.
  7. 3000 + 900 Coins: $29.99 Buy 3000 + 900 Coins
  8. 5000+2000 Coins: $49.99 Buy 5000+2000 Coins
  9. 200 coins: $0.99 buy 200 coins
  10. Membership-Week: $14.99 Join membership for one week.