fix problems on LSU [iphone]

—— Run into issues on LSU ? Get help pending when official support gets back to you!

LSU Mobile

Info:

company: Louisiana State University

: https://itservice.lsu.edu/

: www.lsu.edu

Chat with our AI-based LSU Support

🛠️ Common LSU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Map functionality is limited

Fix: Try using the map in conjunction with other navigation apps like Google Maps or Apple Maps. You can manually input the locations you need to... ⇲

Search function fails

Fix: Ensure that you are using the correct keywords or phrases when searching. Try different variations or synonyms of what you are looking for.... ⇲

Updates issue

LSU hasn't been updated in over a year

Fix: Check the App Store for any available updates. If there are none, consider providing feedback through the app's feedback option to express t... ⇲

Bugs issue

Bus tracking is inaccurate

Fix: Use the bus tracking feature during peak hours when buses are more likely to be on schedule. This may help you gauge the accuracy better.... ⇲

Overall app quality is poor

Fix: Regularly check for updates in the App Store, as improvements may be made in future versions. Keeping the app updated can enhance performanc... ⇲

UI issue

New app lacks building visibility

Fix: Check if there is a settings option to enable building visibility or layers on the map. Sometimes, these features are hidden in the settings... ⇲

Poor resolution and design

Fix: Adjust your device's display settings by going to Settings > Display & Brightness and ensuring that the display is set to the recommended se... ⇲

Slow issue

Slow performance compared to old version

Fix: Try restarting your iPhone to clear any temporary glitches that may be causing the app to run slowly. OR Uninstall and reinstall the app... ⇲

Compatibility issue

Limited course availability

Fix: Check if there are filters or settings within the app that may limit the courses displayed. Adjust these settings to see if more courses bec... ⇲

No iPad version available

Fix: Use the iPhone version of the app on your iPad by downloading it from the App Store. It will run in compatibility mode, though it may not be... ⇲

Does not accommodate new buildings

Fix: Refer to the campus map available on the university's website or physical maps available on campus for the most accurate building informatio... ⇲

Moodle access issues

Fix: Ensure that you are using the correct login credentials for Moodle. Double-check your username and password. OR Clear the app's cache or... ⇲

No option to stay logged in

Fix: Check the app settings to see if there is an option to enable 'Stay Logged In' or 'Remember Me' when logging in. OR Consider using a pass... ⇲

Crashes issue

LSU crashes after update

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app to see if it functi... ⇲

Network issue

Inconsistent GPS for buses

Fix: Ensure that your location services are enabled for the app by going to Settings > Privacy > Location Services and selecting the LSU Mobile a... ⇲