fix problems on RuterBillett [iphone]

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—— Run into issues on RuterBillett? Get help pending when official support gets back to you!

RuterBillett
Info:
company: Ruter As
: http://ruter.no/kontakt/
: ruter.no
Chat with our AI-based RuterBillett Support
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Payments issue

No clear error messages for payment failures

Fix: When a payment fails, take a screenshot of the error message and check your internet connection. Sometimes, a weak connection can cause paym... ⇲

Limited payment options for international users

Fix: Look for alternative payment methods that may be accepted, such as PayPal or other digital wallets that might be linked to your internationa... ⇲

Inability to purchase tickets for additional zones

Fix: Check the app settings to ensure you have selected the correct zones for your journey. Sometimes, the default settings may not include all z... ⇲

Inconsistent performance with various payment methods

Fix: Try using a different payment method if one fails. For example, if your credit card doesn't work, switch to a debit card or another payment... ⇲

No option to purchase tickets without a Norwegian card

Fix: Consider using a prepaid card that is accepted in Norway. These can often be purchased at local stores or online. OR If you have a friend... ⇲

RuterBillett does not recognize valid credit cards

Fix: Double-check that your card details are entered correctly, including the card number, expiration date, and CVV. Any small error can cause re... ⇲

Transaction failures without explanation

Fix: Keep a record of the transactions that fail and try to identify any patterns, such as specific payment methods or times of day. This informa... ⇲
 
Features issue

No additional features like maps or route information

Fix: Use a separate navigation app like Google Maps or Apple Maps to find routes and public transport information. You can input your destination... ⇲

Requires physical ticket machines in some areas

Fix: Locate the nearest ticket machine using the app or online maps. Make a note of its location before you travel to ensure you can purchase you... ⇲
 
Freezing issue

RuterBillett freezes or becomes unresponsive

Fix: Try closing the app completely and restarting it. On iPhone, swipe up from the bottom of the screen (or double-click the home button) to see... ⇲
 
UI issue

Poor user interface

Fix: Familiarize yourself with the app layout by exploring all the menus and options. Sometimes, understanding the navigation can improve your ex... ⇲

RuterBillett is not user-friendly for tourists

Fix: Familiarize yourself with the app before your trip. If possible, download it and explore its features while you have access to Wi-Fi and can... ⇲
 
Support issue

No customer support for payment issues

Fix: Check the app for any FAQs or help sections that might provide guidance on common payment issues. Sometimes, these sections can offer soluti... ⇲
 
Compatibility issue

Limited functionality for foreign visitors

Fix: Research local transport options and apps that may offer better functionality for tourists. Sometimes, local services have more tailored fea... ⇲
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 what users are saying
Bad experience
81.8%

Good experience
16.9%

Neutral
1.3%

~ from our NLP analysis of 77 combined software ratings.

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 Private Data RuterBillett collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics