fix problems on Spaces [iphone]

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—— Run into issues on Spaces? Get help pending when official support gets back to you!

Spaces: Follow Businesses
Info:
company: Wix.com Inc.
: http://www.wix.com/support/html5/
: www.wix.com
Chat with our AI-based Spaces Support
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UI issue

Unable to reply to comments on newer site version

Fix: Check if there are any updates available for the app. Go to the App Store, search for the app, and see if an update is available. If so, ins... ⇲

Blog features not user-friendly

Fix: Review the app's help section for tips on using the blog features effectively. There may be guides or tutorials available. OR If the blog... ⇲
 
Payments issue

Delayed payment processing

Fix: Check your internet connection to ensure it is stable. A poor connection can lead to delays in payment processing. If you are on Wi-Fi, try... ⇲

No option to save card information

Fix: Check the payment settings in the app. Go to Settings > Payment Methods and see if there is an option to save card information. If not, this... ⇲
 
Customization issue

Spaces does not allow blocking off specific times

Fix: Look for the 'Availability' settings in the app. Go to Settings > Availability and see if you can set specific times as unavailable. If this... ⇲

Limited mobile editing capabilities

Fix: Check if there are any updates for the app that may enhance mobile editing features. Go to the App Store and see if an update is available.... ⇲

Inability to customize mobile view

Fix: Explore the app settings to see if there are any options for customizing the mobile view. Go to Settings > Display or Appearance and look fo... ⇲
 
Freezing issue

Spaces freezes during appointment scheduling

Fix: Try restarting your iPhone. This can clear temporary glitches that may cause the app to freeze. Hold down the power button and slide to powe... ⇲
 
Support issue

Poor tech support

Fix: Utilize the app's help section or FAQ if available. Often, common issues are addressed there, which can provide immediate assistance without... ⇲

No Q&A support for common issues

Fix: Utilize the app's help section or FAQ if available. This can often provide answers to common questions without needing direct support. OR... ⇲
 
Updates issue

Difficult to find bookings calendar after update

Fix: Explore the app's main menu thoroughly. Sometimes updates change the layout, and the calendar may be located in a different section. Look fo... ⇲

Navigation difficulties after updates

Fix: Take time to familiarize yourself with the new layout after an update. Explore all sections of the app to understand where features have mov... ⇲

Missing chat features after update

Fix: Check the app's settings to see if the chat feature has been disabled or moved. Go to Settings > Chat and ensure it is enabled. OR If the... ⇲
 
Network issue

Spaces disconnects frequently

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or mobile data connection. If you are on Wi-Fi, try moving closer to the rout... ⇲
 
Features issue

Clients cannot book multiple services at once

Fix: Check your booking settings to see if there is an option to allow multiple service bookings. Go to Settings > Booking Options and look for a... ⇲
 
Slow issue

Slow app performance

Fix: Clear the app's cache by offloading it. Go to Settings > General > iPhone Storage, find the app, and select 'Offload App'. This will remove... ⇲
 
Uploads issue

Gallery upload issues

Fix: Check the file size and format of the images you are trying to upload. Ensure they meet the app's requirements. If they are too large, try r... ⇲
 
Syncing issue

Lost drafts due to sync problems

Fix: Regularly save your drafts manually to avoid losing them. Look for a 'Save Draft' option in the app and use it frequently while working. O... ⇲
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 what users are saying
Good experience
92.1%

Bad experience
4.6%

Neutral
3.4%

~ from our NLP analysis of 40,811 combined software ratings.

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 Private Data Spaces collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Identifiers