fix problems on Ocala Star Banner, FL [iphone]

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—— Run into issues on Ocala Star Banner, FL? Get help pending when official support gets back to you!

Ocala Star Banner, FL
Info:
company: Gannett
: https://help.ocala.com
: www.ocala.com
Chat with our AI-based Ocala Star Banner, FL Support
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Payments issue

Subscription access issues

Fix: Ensure that you are logged into the app with the same account used to purchase the subscription. Check your subscription status in the app s... ⇲

Restoring purchases fails

Fix: Ensure that you are logged into the same Apple ID that made the original purchase. Go to 'Settings' > 'iTunes & App Store' to check your acc... ⇲

Trial subscriptions do not grant access

Fix: Verify the terms of the trial subscription to understand what content is included. Sometimes, certain premium features may not be available... ⇲
 
Updates issue

Content is often outdated

Fix: Refresh the app regularly by pulling down on the main feed to check for new content updates. This can help load the latest articles and news... ⇲
 
Crashes issue

Ocala Star Banner, FL frequently crashes or hangs

Fix: Try closing the app completely and restarting it. If the problem persists, uninstall the app and reinstall it from the App Store to ensure y... ⇲
 
UI issue

Touchscreen sensitivity causes navigation problems

Fix: Adjust the touchscreen sensitivity settings on your iPhone. Go to 'Settings' > 'Accessibility' > 'Touch' and explore options that may help i... ⇲

Pages do not turn smoothly

Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements. Check the App Store for any availa... ⇲

Content layout is unattractive

Fix: Check if the app has any customization options in the settings that allow you to change the layout or theme for a better reading experience.... ⇲

Images are cut off in articles

Fix: Try rotating your device to landscape mode to see if the images display correctly. This can sometimes resolve layout issues. OR Check for... ⇲

Ocala Star Banner, FL jumps around while reading

Fix: Try adjusting the text size in the app settings, as larger text can sometimes cause layout issues. Go to 'Settings' > 'Display & Brightness'... ⇲

Navigation is cumbersome and frustrating

Fix: Familiarize yourself with the app's layout and consider creating shortcuts to your favorite sections if the app allows it. This can help str... ⇲
 
Search issue

No search option available

Fix: Check if there is a hidden search feature, often represented by a magnifying glass icon, in the app's menu or toolbar. If not, consider usin... ⇲
 
Ads issue

Obituaries are hard to access due to ads

Fix: Try accessing obituaries during times when the app is less busy, as this may reduce the number of ads displayed. OR If possible, use the... ⇲
 
Features issue

Inability to print puzzles or comics

Fix: Take a screenshot of the puzzles or comics and print the screenshot from your photo gallery. This is a quick workaround to get a physical co... ⇲
 
Offline issue

Offline usage feature does not work

Fix: Ensure that you have downloaded the content while connected to Wi-Fi. Go to the app's settings to see if there are options to enable offline... ⇲
 
Support issue

No contact option for support

Fix: Look for a 'Help' or 'FAQ' section within the app that may provide answers to common issues. This can often be found in the settings or main... ⇲
 
Login issue

Repeated login requests

Fix: Ensure that you are using the correct login credentials and that your account is active. If you have forgotten your password, use the 'Forgo... ⇲
 
Account issue

Limited access to certain sections

Fix: Check your subscription status to ensure you have access to all content. If you are on a trial, verify what sections are included in your pl... ⇲
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 what users are saying
Good experience
75.4%

Bad experience
22.2%

Neutral
2.4%

~ from our NLP analysis of 252 combined software ratings.

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 Private Data Ocala Star Banner, FL collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Digital Subscription: $19.99 Monthly Digital Subscription
  2. Annual Digital Subscription: $69.99 Annual Digital Subscription