—— Run into issues on Real Rewards American Eagle? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try rotating your device to landscape mode. This can sometimes allow more content to be visible without scrolling. If that doesn't work, che... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Real Rewards, and tap 'Update' if available. This can... ⇲
Fix: Check your device's display settings. Go to Settings > Display & Brightness and adjust the text size or display settings to see if it improv... ⇲
Fix: Try adjusting the accessibility settings on your iPhone. Go to Settings > Accessibility > Touch and enable 'Reachability'. This will allow y... ⇲
Fix: Familiarize yourself with the app's navigation. If the back button is hard to reach, try using gestures like swiping from the left edge of t... ⇲
Fix: Check the resolution of the image you are uploading. Use a photo editing app to resize your image to a square format (e.g., 512x512 pixels)... ⇲
Fix: Explore the app's settings or help section for tutorials or FAQs that explain how to use specific features. OR If certain features are co... ⇲
Fix: Review the rewards program details within the app to understand how points are accumulated. Focus on earning points through promotions or sp... ⇲
Fix: Ensure that the barcode is well-lit and not obstructed. Try scanning in a well-lit area and hold your phone steady while scanning. OR If... ⇲
Fix: Ensure that your app is updated to the latest version, as updates can fix bugs related to barcode generation. OR If barcodes still do not... ⇲
Fix: Check the app for any notifications or messages regarding point adjustments. Sometimes, points may be adjusted due to system updates or erro... ⇲
Fix: Check your internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa to see if loading times improve. OR Cle... ⇲
Fix: Check the 'History' or 'Redeemed' section of the app, if available. This section often contains a record of all your transactions and redeem... ⇲
Fix: Close any other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer models) a... ⇲
Fix: Ensure that you have a stable internet connection, as points may not update without it. Try switching between Wi-Fi and cellular data to see... ⇲
Fix: Take a moment to explore the app's layout. Familiarize yourself with the main sections and features to improve navigation. OR If navigati... ⇲