—— Run into issues on Chez Katu? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To streamline your checkout process, consider creating an account before you start shopping. This way, you can save your information and avo... ⇲
Fix: Ensure that your device's brightness is set to an appropriate level for night use. You can adjust this in the settings under 'Display & Brig... ⇲
Fix: Check if your location services are enabled for the app. Go to your iPhone settings, find the app, and ensure that location access is set to... ⇲
Fix: After placing an order, check your email for a confirmation message. If you do not receive one, try refreshing the app or logging out and ba... ⇲
Fix: If you are not receiving the password reset email, check your spam or junk folder. Sometimes, automated emails can be filtered out. If you f... ⇲
Fix: Check the app for any FAQs or help sections that might address your issue. Many apps have self-help resources that can provide immediate ass... ⇲
Fix: Familiarize yourself with the app's layout by exploring each section. Take note of the main menu options and any icons that represent differ... ⇲
Fix: Check if your Apple Pay is set up correctly on your device. Go to 'Settings' > 'Wallet & Apple Pay' and ensure your cards are added. If the... ⇲
Fix: Ensure that you are selecting the option to save your payment information during the checkout process. Look for a checkbox or toggle that al... ⇲
Fix: Try closing the app completely and reopening it. You can do this by double-tapping the home button (or swiping up from the bottom on newer m... ⇲