—— Run into issues on Monkey Preschool Explorers? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and check for updates. If an update... ⇲
Fix: Explore the settings within the app to see if there are different modes or levels that can be unlocked or accessed. Sometimes, there are hid... ⇲
Fix: Check your device's storage. Go to Settings > General > iPhone Storage and see if you have enough space. If storage is low, delete unnecessa... ⇲
Fix: Try restarting your iPhone. Hold down the power button until you see the 'slide to power off' option, then slide to turn off. After the devi... ⇲
Fix: Check if there is an option to save or back up student profiles within the app. Look for a settings or profile management section that allow... ⇲
Fix: Force close the app and reopen it. Double-click the home button (or swipe up from the bottom of the screen on newer iPhones) to see all open... ⇲