fix problems on Causer [iphone]

—— Run into issues on Causer? Get help pending when official support gets back to you!

Causer - Get Connected

Info:

company: Galaxy Digital

: https://galaxydigital.freshdesk.com/support/home

Chat with our AI-based Causer Support

🛠️ Common Causer Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Screen is too light in dark mode

Fix: Go to the app settings and look for a 'Theme' or 'Display' option. If available, switch to a different dark mode setting or adjust the brigh... ⇲

Requires email entry every time

Fix: Check if there is an option to save your login credentials within the app. Look for a 'Remember Me' checkbox on the login screen. If this op... ⇲

Search issue

Search function fails to find events

Fix: Ensure that you are using the correct keywords when searching for events. Try using different terms or filters if available. Additionally, c... ⇲

Login issues with Facebook account

Fix: Make sure that your Facebook app is updated to the latest version. Sometimes, outdated apps can cause login issues. Also, check your Faceboo... ⇲

Incorrect password error despite correct credentials

Fix: Double-check that you are entering your password correctly, paying attention to case sensitivity and any special characters. If necessary, r... ⇲

Account issue

Password field does not accept spaces

Fix: When creating or entering a password, avoid using spaces. Instead, use underscores (_) or other characters to separate words in your passwor... ⇲

Loading issue

Causer does not load on iPhone

Fix: Try force closing the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the scree... ⇲

Freezing issue

Stuck on initial email screen

Fix: Force close the app and restart your iPhone. After rebooting, try opening the app again to see if it progresses past the email screen. OR... ⇲

Causer freezes and does not allow movement

Fix: If the app freezes, try force closing it and reopening it. If that does not work, restart your iPhone to clear any temporary glitches. OR... ⇲

Screen issue

Blank screen after update

Fix: After an update, try force closing the app and reopening it. If that does not work, restart your iPhone to refresh the system. OR If the... ⇲

Registration issue

Asks for Apple ID on first open

Fix: This may be a normal prompt for app permissions. Ensure you are logged into your Apple ID on your device by going to Settings > [Your Name].... ⇲

Updates issue

Causer feels outdated

Fix: Check for updates in the App Store. If an update is available, install it to get the latest features and improvements. OR If the app does... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

48.1%

Bad experience

44.2%

Neutral

7.7%

~ from our NLP analysis of 52 combined software ratings.

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Private Data Causer collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info