fix problems on MovieBuddy Pro [iphone]

—— Run into issues on MovieBuddy Pro? Get help pending when official support gets back to you!

MovieBuddy Pro: Movie Tracker

Info:

company: Kimico, Ltd.

: http://www.kimicoapps.com/support.html

Chat with our AI-based MovieBuddy Pro Support

🛠️ Common MovieBuddy Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MovieBuddy Pro crashes when adding movies

Fix: 1. Restart the App: Close MovieBuddy Pro completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and s... ⇲

Inaccurate barcode scanning for older movies

Fix: 1. Manual Entry: If the barcode scanning fails, manually enter the movie details by selecting the 'Add Movie' option and filling in the titl... ⇲

Bugs issue

Export feature has bugs

Fix: 1. Check File Format: Ensure you are exporting in a compatible file format. If the app allows you to choose the format, try exporting in a d... ⇲

Empty header fields error during CSV import

Fix: 1. Check CSV Format: Ensure that your CSV file has the correct headers as required by MovieBuddy Pro. Open the CSV in a spreadsheet program... ⇲

Updates issue

Lack of comprehensive database for niche films

Fix: 1. Manual Entry: For niche films not found in the database, manually add them by selecting 'Add Movie' and entering the details yourself. 2.... ⇲

Customization issue

No rating filter available

Fix: 1. Sort by Rating: If the app allows sorting by other criteria, sort your library by title or year and manually check ratings for each movie... ⇲

No option to exclude 'The' from title sorting

Fix: 1. Manual Sorting: Create a separate list or category for movies that start with 'The' and sort them manually if needed. 2. Use Alternative... ⇲

UI issue

User interface could be improved

Fix: 1. Customize Settings: Explore the app settings to see if there are options to customize the interface to your liking, such as changing them... ⇲

Payments issue

Double charging issues

Fix: 1. Check Subscription Status: Go to your iPhone settings, tap on your name, then 'Subscriptions' to check if you have multiple active subscr... ⇲

Syncing issue

Lost library during upgrade

Fix: 1. Restore from Backup: If you have a backup of your iPhone, restore it to recover your lost library. Go to Settings > General > Reset > Era... ⇲