Fix Hims errors on iphone

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๐Ÿ”   Select the category that fits your issue:
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Payments
Lack of clear communication about charges

๐Ÿ› ๏ธ 1. Review your account settings in the Hims app or website. Look for a billing or payment section th... show fix »
Confusing pricing structure

๐Ÿ› ๏ธ 1. Review the pricing section in the Hims app or website. Look for a breakdown of costs associated w... show fix »
No itemized receipts for FSA

๐Ÿ› ๏ธ 1. Check your account settings in the Hims app or website for any options to download or view receip... show fix »
Hidden cancellation process

๐Ÿ› ๏ธ 1. Go to the account settings in the Hims app or website and look for subscription management option... show fix »
Subscription auto-renewal without notice

๐Ÿ› ๏ธ 1. Check your account settings in the Hims app or website to see if there is an option to disable au... show fix »
 
Support
Slow customer service response

๐Ÿ› ๏ธ 1. Use the in-app chat feature (if available) for quicker responses. This may connect you to a repre... show fix »
Limited options for discussing treatment with doctors

๐Ÿ› ๏ธ 1. Use the in-app messaging feature to communicate with your healthcare provider. This may allow you... show fix »
Automated customer support responses

๐Ÿ› ๏ธ 1. When using the support chat, try to ask specific questions or use keywords that may trigger a mor... show fix »
Lack of follow-up from healthcare providers

๐Ÿ› ๏ธ 1. After your appointment, send a follow-up message through the app to your healthcare provider to i... show fix »
Delayed appointment availability

๐Ÿ› ๏ธ 1. Check the app regularly for new appointment slots, as cancellations may open up availability. 2.... show fix »
Unprofessional customer service interactions

๐Ÿ› ๏ธ 1. Document your interactions with customer service, noting the date, time, and details of the conve... show fix »
Inaccessible support for urgent issues

๐Ÿ› ๏ธ 1. Use the in-app chat feature for immediate assistance, as this may connect you to a representative... show fix »
 
Network
Inconsistent medication shipping times

๐Ÿ› ๏ธ 1. Check your order status in the Hims app or website. There may be tracking information available t... show fix »
 
Bugs
Poor product quality

๐Ÿ› ๏ธ 1. Check product reviews and ratings in the app or website to see if others have experienced similar... show fix »
 
UI
App navigation issues

๐Ÿ› ๏ธ 1. Familiarize yourself with the app layout by exploring each section. Take note of where key featur... show fix »
 
Settings
Inadequate app functionality for managing prescriptions

๐Ÿ› ๏ธ 1. Explore all features of the app to ensure you are utilizing all available tools for managing your... show fix »
 
Customization
Limited ability to customize treatment plans

๐Ÿ› ๏ธ 1. Use the messaging feature in the app to communicate your preferences and needs directly to your h... show fix »
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Developer:
Hims & Hers
Email:
  https://support.hims.com/hc/en-us
Website:
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 Private Data Hims collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
95.8%

Negative experience
2.2%

Neutral
2.0%

~ from our NLP analysis of 45,847 combined software ratings.