—— Run into issues on Viso FBT? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your play area is well-lit and free of obstacles. Poor lighting can significantly affect tracking accuracy. Try to use soft, dif... ⇲
Fix: Restart the app and your device. This can clear temporary glitches and refresh the software's performance. OR Close any background applic... ⇲
Fix: Adjust your arm positioning and ensure that your elbows are visible to the camera. Sometimes, changing your stance can help improve tracking... ⇲
Fix: Check your camera's orientation. Ensure that the camera is positioned correctly and that you are facing the right direction for tracking.... ⇲
Fix: Practice moving slowly and deliberately forward to give the software time to recognize your movements. Quick movements can confuse the track... ⇲
Fix: Increase the lighting in your play area. Brighter lighting can help the software better detect and track darker skin tones. OR Experiment... ⇲
Fix: Try wearing lighter-colored pants or clothing that contrasts with your skin tone. This can help the app better detect your movements. OR... ⇲
Fix: Regularly check for updates to the app and install them. Developers often release updates to fix bugs and improve performance. OR Clear t... ⇲
Fix: Ensure that your feet are visible to the camera at all times. Adjust your position if necessary to keep them in view. OR Try wearing shoe... ⇲
Fix: Practice moving slowly and deliberately to help the software better track your movements. Quick twists can confuse the tracking system. OR... ⇲
Fix: Increase the lighting in your play area to help the app better detect your movements. Bright, even lighting is ideal. OR Experiment with... ⇲
Fix: Make sure you are using a flat surface for your play area. Uneven surfaces can cause tracking delays. If possible, use a yoga mat or similar... ⇲
Fix: Follow the calibration instructions carefully, ensuring that you are in the correct position as indicated by the app. Sometimes, small adjus... ⇲
Fix: If space is limited, consider rearranging furniture or using a smaller play area that still allows for movement. Ensure that the area is cle... ⇲
Fix: If you have access to multiple devices, try using the app on each one to see if tracking performance varies. This can help you identify the... ⇲
Fix: Test the app on different devices to find the one that provides the best tracking performance. Each device may have different camera capabil... ⇲
Fix: Use a measuring tape to determine the optimal height for your camera and adjust it accordingly. This can help improve tracking accuracy. O... ⇲
Fix: Ensure that your camera is positioned to capture your full body when sitting or lying down. Adjust the angle if necessary. OR Try to limi... ⇲
Fix: Look for calibration options in the settings menu of the app. Sometimes, calibration options are not immediately visible on the main screen.... ⇲
Fix: Follow the setup instructions step-by-step, and take your time to ensure that each step is completed correctly. Consider writing down the st... ⇲