fix problems on 生词本 [iphone]

—— Run into issues on 生词本? Get help pending when official support gets back to you!

生词本 - 不止是英语单词笔记本，智能复习提醒

Info:

company: 国良陈

: https://www.lilyreading.com

: www.lilyreading.com

Chat with our AI-based 生词本 Support

🛠️ Common 生词本 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

生词本 freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhone X and later) to view all open apps. Swipe u... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find 生词本, and check if there is an option to offload the app. This can hel... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of 生词本 by checking for updates in the App Store. Developers often release upda... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: Check if the app has an option to download specific content for offline access. Look for a download but... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if the app has a help or FAQ section within the app itself. This can provide immediate answers to common quest... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > 生词本 and ensure that notifications are enabled. Adjust the settings to al... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or help section... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any hidden customization options that you may have missed. Sometimes, featur... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for 生词本 to reduce battery usage. 2. Enabl... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum system requirements for the app. This information can usually be found on... ⇲