fix problems on MyParking [iphone]

—— Run into issues on MyParking? Get help pending when official support gets back to you!

MyParking

Info:

company: Calgary Parking Authority

: http://www.calgaryparking.com

Chat with our AI-based MyParking Support

🛠️ Common MyParking Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MyParking defaults to friend's license plate instead of main plate

Fix: Go to the settings within the app. Look for an option related to 'License Plates' or 'Vehicle Management'. Here, you should be able to set y... ⇲

MyParking freezes on opening screen

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the MyParking app off the... ⇲

Registration issue

MyParking times out during sign up

Fix: Ensure you have a stable internet connection. If you are on WiFi, try switching to cellular data or vice versa. If the issue persists, try s... ⇲

Complicated sign up process

Fix: Take your time to read through each step of the sign-up process carefully. If there are specific fields that are confusing, look for tooltip... ⇲

Sign up form fails to submit

Fix: Check for any required fields that may not be filled out correctly. Ensure that all information is entered in the correct format, especially... ⇲

Network issue

MyParking only works on WiFi, not cellular

Fix: Check your cellular data settings by going to Settings > Cellular. Ensure that MyParking is allowed to use cellular data. If it is turned of... ⇲

MyParking times out on mobile network

Fix: Ensure that your mobile data is turned on and that you have a strong signal. If the signal is weak, try moving to an area with better covera... ⇲

Cannot sign in to account

Fix: Double-check your login credentials for any typos. If you have forgotten your password, use the 'Forgot Password' feature to reset it. Follo... ⇲

Compatibility issue

No support for US license plates

Fix: If the app does not recognize your US license plate, try entering it in a different format (e.g., without spaces or dashes). Sometimes, the... ⇲

Payments issue

Requires minimum deposit of $25

Fix: If the deposit is a barrier, check if there are any promotions or discounts available that might reduce this amount. Sometimes, apps offer l... ⇲

Prepayment required for parking

Fix: If prepayment is an issue, check if the app offers any pay-as-you-go options or trial periods that allow you to use the service without upfr... ⇲

Account issue

MyParking does not allow account creation

Fix: Ensure that you are using a valid email address and that all required fields are filled out correctly. Sometimes, missing information can pr... ⇲

Frustrating account management process

Fix: Take time to explore the account management features within the app. Familiarizing yourself with the layout can help reduce frustration over... ⇲

UI issue

Poor user experience and design

Fix: Provide feedback within the app if there is an option to do so. In the meantime, familiarize yourself with the app's layout and features to... ⇲

Loading issue

MyParking fails to load consistently

Fix: Check your internet connection to ensure it is stable. If you are on WiFi, try moving closer to the router or resetting the router if necess... ⇲

Bugs issue

Inability to enter zone for parking

Fix: Make sure you have the correct zone number and that it is entered in the required format. Double-check for any typos or errors in the zone e... ⇲