—— Run into issues on My Free Ride? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To better understand your travel options, consider using a secondary app that provides a comprehensive view of the entire transit network. A... ⇲
Fix: Use a printed map of the transit network if available. Many transit authorities provide physical maps at stations or online that can be prin... ⇲
Fix: Check the transit authority's official website for schedules and route planning tools. Many transit agencies offer online trip planners that... ⇲
Fix: Ensure that your phone's location services are turned on and set to high accuracy. Go to Settings > Privacy > Location Services and make sur... ⇲
Fix: Try clearing the app's cache and data. Go to Settings > General > iPhone Storage, find My Free Ride, and select 'Offload App' to clear tempo... ⇲
Fix: Try zooming in and out on the map using pinch gestures to get a better view of the routes. If the map is still too small, consider using a d... ⇲
Fix: Take time to familiarize yourself with the app's features and settings. Sometimes, adjusting settings can improve usability. Look for a help... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping My Free Ride off the screen... ⇲
Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. If the connection is weak, try switching... ⇲
Fix: Explore other apps that may offer more features, such as real-time tracking, alerts, and notifications for bus arrivals. Apps like Transit o... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for My Free Ride, and check for updates. Updating can fix... ⇲
Fix: Check if the app has a settings option to enable notifications for real-time updates. If not, consider using a different app that specialize... ⇲
Fix: Check for updates in the App Store regularly. Keeping the app updated can help resolve many issues related to performance and features. OR... ⇲
Fix: Regularly clear the app's cache and data to improve performance. You can do this by offloading the app in iPhone Storage settings. OR Ens... ⇲
Fix: Use a different app that allows for destination entry and route planning, such as Google Maps or Citymapper, which can provide more comprehe... ⇲