fix problems on Harvest [iphone]

—— Run into issues on Harvest? Get help pending when official support gets back to you!

Harvest: Track Time & Invoice

Info:

company: Harvest

: http://www.getHarvest.com/help/contact

: www.getharvest.com

Chat with our AI-based Harvest Support

🛠️ Common Harvest Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No Apple Watch interface

Fix: Currently, Harvest does not support an Apple Watch interface. As a workaround, you can use your iPhone to track time and then sync it with y... ⇲

Downgraded phone timer interface

Fix: If the timer interface has been downgraded, try resetting the app settings. Go to the app settings, look for an option to reset or restore d... ⇲

Bugs issue

Timer not stopping

Fix: If the timer is not stopping, first try force-closing the app. Double-tap the home button (or swipe up from the bottom on newer iPhones) to... ⇲

Multiple tracking instances created

Fix: To manage multiple tracking instances, go to the timer section and check for any active timers. Stop any that are running to consolidate you... ⇲

Updates issue

Harvest doesn't update with new projects

Fix: Ensure that you have a stable internet connection, as the app requires it to sync new projects. If you are connected but still not seeing up... ⇲

UI issue

Inability to view week or month easily

Fix: To view your time tracking data by week or month, navigate to the reports section of the app. Use the filters to select the desired time fra... ⇲

Text entry field for notes is too small

Fix: If the text entry field is too small, try rotating your device to landscape mode, which may provide a larger view for typing notes. Addition... ⇲

Screen issue

Screen doesn't fit phone

Fix: If the app screen does not fit your phone, check for any available updates in the App Store, as this may be a bug that has been addressed in... ⇲

Settings issue

Missing billing rates and amount earned

Fix: To address missing billing rates, go to the settings or billing section of the app and ensure that your billing rates are set up correctly.... ⇲

Can't track time by project or month

Fix: To track time by project, navigate to the project section and ensure that you are selecting the correct project before starting the timer. U... ⇲

Only able to run reports by weekly intervals

Fix: To generate reports by different intervals, check the reports section for any filter options that may allow you to customize the date range.... ⇲

Default time tracking format changed

Fix: If the default time tracking format has changed, check the app settings to see if there is an option to revert to your preferred format. Loo... ⇲

Syncing issue

Old data displayed in app

Fix: If old data is displayed, try refreshing the app by logging out and back in. This can help sync the latest data from your account. OR If... ⇲

Data in app is out of date

Fix: To ensure your data is up to date, check your internet connection and refresh the app by logging out and back in. This can help sync the lat... ⇲

Crashes issue

Harvest crashes on launch after trial

Fix: If the app crashes on launch, first try force-closing the app and reopening it. If that does not work, restart your iPhone to clear any temp... ⇲

Notifications issue

No reminders for running timers

Fix: Currently, Harvest may not have a built-in reminder feature. As a workaround, set a manual timer or alarm on your phone to remind you to che... ⇲

Trust issue

Trust issues with timer accuracy

Fix: To ensure timer accuracy, double-check that you are starting and stopping the timer correctly. Consider using a secondary method of tracking... ⇲