—— Run into issues on My Movies ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the barcode is clean and free from scratches or smudges. Use a soft cloth to wipe the barcode before scanning. Additionally, try... ⇲
Fix: Familiarize yourself with the app by exploring the main menu and settings. Take a few minutes to read through any available help sections or... ⇲
Fix: Utilize the existing sorting options to your advantage by creating custom lists or categories within your collection. This can help you orga... ⇲
Fix: As a workaround, scan items one by one and create a dedicated time for adding new movies to your collection. This can help you stay organize... ⇲
Fix: Create a manual tagging system within your collection by adding notes to each movie regarding subtitle availability. This can help you keep... ⇲
Fix: Create a template for manual entry that includes all necessary fields. This can speed up the process by allowing you to fill in information... ⇲
Fix: Research online resources or forums that provide appraisal services for movie collections. This can help you gauge the value of your collect... ⇲
Fix: Search for high-quality movie artwork online and save it to your device. You can then upload these images to your collection manually. OR... ⇲
Fix: Adjust your device's brightness and contrast settings to reduce eye strain while using the app. This can help make the app more comfortable... ⇲
Fix: Create a separate list or category for watched movies and manually tag them with the actor's name in the notes section for easy reference.... ⇲
Fix: Try using different keywords or phrases when searching for movies. Sometimes, using the full title or specific details like the director's n... ⇲
Fix: Check for any available updates for the app in the App Store. Developers often release updates that may include design improvements and new... ⇲
Fix: Manually input the individual movies from the box set into your collection. You can create a custom category for box sets to keep track of t... ⇲
Fix: Regularly check for updates within the app, as new releases may be added over time. You can also search for the movie on other databases to... ⇲
Fix: Check your internet connection, as images may not load properly without a stable connection. Ensure that the app has permission to access th... ⇲
Fix: Ensure that you are logged into the same account on all devices to maintain consistency in your collection. Sync your data regularly to avoi... ⇲
Fix: Use the iPhone version on your iPad in compatibility mode. This allows you to access the app while waiting for a dedicated version to be rel... ⇲
Fix: Ensure that your device's operating system and the app are both updated to the latest versions. This can help resolve compatibility issues t... ⇲
Fix: Clear your browser's cache and cookies, as this can resolve many access issues. After clearing, try accessing the website again. OR Try u... ⇲
Fix: If you have access to a higher-quality camera, consider using it for scanning barcodes. This can improve recognition rates significantly.... ⇲