fix problems on AskVet [iphone]

—— Run into issues on AskVet? Get help pending when official support gets back to you!

AskVet: Online Pet Care

Info:

company: Vet24seven, Inc.

: https://ask.vet/contact-us/

: askvet.app

Chat with our AI-based AskVet Support

🛠️ Common AskVet Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

AskVet freezes during video capture

Fix: 1. Restart the App: Close the AskVet app completely by swiping it away from the app switcher. Then, reopen the app and try capturing the vid... ⇲

Delayed responses for Rainy Day Fund inquiries

Fix: 1. Check Internet Connection: Ensure that your device is connected to a stable internet connection. If the connection is weak, try switching... ⇲

Updates issue

Inconsistent updates to Rainy Day Fund

Fix: 1. Regularly Check the App: Make it a habit to check the Rainy Day Fund section of the app regularly for updates. Sometimes updates may not... ⇲

Settings issue

Difficulty in unsubscribing

Fix: 1. Access Account Settings: Open the AskVet app, go to your account settings, and look for subscription options. There should be an option t... ⇲

Video issue

Limited ability to send video documentation

Fix: 1. Use Alternative Methods: If the app limits video documentation, consider using email or another messaging platform to send videos directl... ⇲

Support issue

Occasional generic advice

Fix: 1. Provide Detailed Information: When seeking advice, provide as much detail as possible about your pet's condition. This can help the app g... ⇲

Lack of follow-up on promised care packages

Fix: 1. Keep Records: Document any promises made regarding care packages, including dates and details. This can help you follow up effectively.... ⇲

Account issue

Issues with account management

Fix: 1. Reset Password: If you're having trouble accessing your account, try resetting your password through the app or website. Look for the 'Fo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.7%

Bad experience

18.4%

Neutral

5.8%

~ from our NLP analysis of 103 combined software ratings.

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Private Data AskVet collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics