fix problems on 一点英语 [iphone]

—— Run into issues on 一点英语? Get help pending when official support gets back to you!

一点英语 - 刷视频也能学英语

Info:

company: Ermu Education Technology (Shenzhen) Co., Ltd.

: http://www.wumii.com/

Chat with our AI-based 一点英语 Support

🛠️ Common 一点英语 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

glitches and errors in reading and grammar sections

Fix: 1. Restart the App: Close the 一点英语 app completely and restart it. This can clear temporary glitches. 2. Clear Cache: Go to your iPhone s... ⇲

lack of response to feedback and suggestions

Fix: 1. Use In-App Feedback: If the app has a feedback feature, use it to submit your suggestions. Be clear and concise in your feedback. 2. Enga... ⇲

Bugs issue

frequent bugs

Fix: 1. Regularly Update the App: Ensure you are using the latest version of 一点英语, as updates often include bug fixes. 2. Report Bugs: Use th... ⇲

Video issue

no original videos

Fix: 1. Explore Alternative Content: Look for other educational apps or platforms that offer original video content for learning English. 2. Sugg... ⇲

short movie clips

Fix: 1. Use Other Resources: Look for other apps or websites that provide longer movie clips or full-length films for language learning. 2. Sugge... ⇲

Registration issue

issues with receiving verification codes

Fix: 1. Check Network Connection: Ensure your iPhone has a stable internet connection. Switch between Wi-Fi and mobile data to see if it resolves... ⇲

Compatibility issue

no iPad landscape mode support

Fix: 1. Use iPhone Mode: If you have an iPhone, you can use it in landscape mode as a workaround. 2. Provide Feedback: Use the feedback feature t... ⇲

Uploads issue

inability to import custom text files

Fix: 1. Use Built-in Text: Utilize the text provided within the app for practice. 2. Suggest Feature: Provide feedback to the developers requesti... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.1%

Bad experience

3.9%

Neutral

3.0%

~ from our NLP analysis of 564 combined software ratings.

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Private Data 一点英语 collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

连续包月会员: $3.49 一点英语连续包月会员
12个月的会员: $29.99 一点英语12个月会员
VIP会员: $4.99 听力口语专项训练、离线缓存任意视频、视频后台持续播放等多项权益
听力训练营: $14.99 30天甩掉字幕刷遍电影美剧，名师1对1答疑、海量课程自由定制
3个月的会员: $9.99 一点英语 3 个月会员
口语训练营: $14.99 30天让你日常交流脱口而出，名师1对1答疑、海量课程自由定制
1个月的会员: $4.99 一点英语 1 个月会员
名师高效班180天: $299.99 名师高效班180天，包含名师直播课、AI视频课，APP高级付费权益等
听力训练营 30 天(老用户专享): $14.99 购买后获得30天自选课程+名师1对1答疑
全方位提升计划360天: $149.99 包含360天听力训练营、口语训练营、阅读训练营和会员